Customer Service Team Member
Resume:
Ellis M. Ivey
***********@*****.*** (home)
Clearance – Active Top Secret/SCI Clearance (Inactive)
SUMMARY OF QUALIFICATIONS
Exceptionally reliable and focused Logistician with strong record of exemplary customer service. I work independently with little supervision or as a team member. Adapt at maintain and updating multiply high-volume data resources in both paper and electronic form.
SCCI, Dahlgren VA January 2018 – July 23, 2019
Logistician Technician
RETIRED
•Weapons support for the Navy Department of Defense
•Lead in developing effective stocks and inventory-management systems to minimize lose and maximize performance
•Play integral role in crating new automated method for property tracking procedures to increase accuracy and accountability
•Responsible for completing and submitting weekly/monthly logistical reports
•Performs analysis to ensure parts availability for required product delivery
•Record equipment and materials shipped and received
•Create Packing list for received materials
•Pull/provide inventory/shipping log and update spreadsheet for equipment
•Pull equipment parts to support technicians that assemble and install guns/ammo on plans
•Pull test equipment and dummy rounds for testing purposes.
•Forklift operator
•Knowledge of Inventory Manager, Work, Excel, Access and Outlook
CHENEGA CORPORATION, Chantilly, VA September 2015 – January 2018
Domestic Management Engineer (DME) Reconciliation/Logistician
•Team Lead/Travel throughout Department of State Annex, Statewide
•Prepare Inventor y Reconciliation Spreadsheets
•Ensures all reports are requested and run according to schedule
•Document reports and track the inventory reconciliation spreadsheet for each location
•Ensure required inventory information is obtained from Integrated Logistics Management Systems (ILMS) and Computerized Maintenance Management Systems (CMMS) within required time.
•Upload/Download/Scan data from handheld ILMS to desktop
•Save/Retain excel files to support figures on inventory reconciliation
•Perform standard analysis on overages/shortages by locations and conduct the appropriate research to determine a cause
•Prepare reports used for publishing physical inventory results
•Ensure reports reflect current organization (POC)
•Update applicable spreadsheets with physical inventory dates as determined by the ACO
•Monitor/update new installed security assets (card readers, cameras, electronic and power supplies)
•Provide necessary pre/post inventory related material for all locations
•Contact location (POC) during inventory to communicate or request information relating to inventory process
AEROTEK, Arlington, VA January 2015 – September 2015
AV Technician @ Boeing Building
•Install/Configure equipment, microphones, sound speakers, video screens, projectors, video monitors
and recording equipment
•Installed CAT5/6 cable and wire
•Ensure proper equipment is installed according to designated layout
•Monitor and resolve equipment issues
TYCO INTEGRATED SECURITY, Alexandria, VA January 2014 – November 2014
Domestic Management Engineer (DME) Repair Technician
•Service, troubleshoot, repair, and verify operation by testing all outbound security equipment before
American Military use at overseas American Embassies including the overall maintenance of equipment
•Repair Security equipment down to the circuit boards using soldering and DE soldering irons
•Identify, replace, and explain the proper usage of electronic equipment and systems
•Installation, operation, repair and maintenance of electronic systems and equipment
•Excellent verbal and written communication skills
•Perform quality and safety reviews of equipment installation practices
MANTECH INTERNATIONAL, Fairfax, VA October 2010 – December 2013
Physical Management Engineer (PME) Installation Technician – Overseas Building Operations
Department of State/Technical Security Upgrades American Embassies Worldwide
•Installed CAT5/6 cable and wire ranging from 10 to 24awg to successfully connect Intrusion Detection
Systems, Door Contacts and Alarm Systems, Voice Annunciation Systems and CCTVS
•Terminated cables and wiring harnesses
•Diagnosed, test and repaired devices by following electrical repair procedures
•Identify, replaced, and explain the proper usage of electronic equipment’s and systems
AMERICAN SYSTEMS CORPORATION, Chantilly, VA March 2005 - October 2010
Physical Management Engineer (PME) Electronics Repair Technician- Department of State
•Repair Security equipment down to the circuit boards using soldering and DE soldering irons, use high voltage meters and oscilloscopes.
•Service, troubleshoot, repair, and verify operation by testing all outbound security equipment.
•Performed quality and safety reviews of equipment installation practices.
•Prepared and maintained equipment independently.
EDUCATION
Northwest High School-Littleton, NC, Diploma 06/1978
SKILLS
ILMS Training 08/5-6/2015
Install, Setup, Configure, Diagnose, Test, Repair & Maintain
Phone Modems, Cable Modems and DSL
Lighting Controller Circuits
IDS/CCTV Systems
CERTIFICATES
Forklift Training/Gov’t Vehicles 10,000lbs – 5/14/2018-5/14/2021
Base Expeditionary Targeting & Surveillance System Combined
BICSI//Installation & Operation of X-09//Reading Blueprints and Schematics Class AS-10202
Welding/Torch/Assembling FEBR products //CCTV Installation
ITEMISER 3
Automated Access Control (Hirsch) system
Fiber Connector Training
System Turnup and Programming Training
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