Customer Service Representative

JUDITH STEGEMOLLER

**** * ****** ** ****, AZ **205 317-***-**** *********@*****.***

SKILLS PROFILE

Bookkeeping and accounting from data entry to full charge, A/R, A/P, General ledger

Prepare monthly/annual reports and budgets

Assign duties and supervise staff for various properties under my management responsibilities

Proficient with computer software, Yardi Voyager Property Management, Microsoft Office, Windows 7

Customer Service, handling customer inquiry and complaints effectively

General HR duties including processing payroll, office duties, answering phones, filing, administrative duties

EMPLOYMENT

Cobblestone Assets 6/2022-8/2024

Customer Service Representative

Receive incoming calls

Assist customers with reservations

Provide information about resorts

Welcome visitors and residents in office

Assist residents with rental payment

Assist residents with work orders

Handle complaints and answer questions

Bill electricity to appropriate residents

GC Services 9/2019-5/2022

Customer Service Representative

Receive incoming calls

Look up and provide Medical Insurance benefits to callers

Look up claims and provide information regarding status

Assist customers with billing information

Assist customers with new service and disconnection

GTN Technical Staffing/Maricopa County Sheriff Office 2/2019-8/2019

Finance Department/Office Assistant Specialized

Receive incoming invoices for payment via email, mail and fax

Log invoices into finance system for processing

Respond to questions from customers via email and phone

Distribute invoices to staff for processing

Organize Fiscal Year filling

Filing processed invoices and general filling

Various office assistant duties

Assist Travel Dept with setting up files and filling

Work in Excel to set up and update file numbers for Travel

Medix/CVS Health

Scottsdale, AZ

Enrollment coordinator for part D Medicare

Processor for incoming correspondence

Medicare enrollment completing process through CMS access

Process applications for Med D

Contact customers regarding application and assist with questions

Circle K, Customer Service Coordinator

Indiana and Mesa, AZ

Customer Service

Cashier, reconcile register at end of shift

Misc. cleaning duties

Check in new inventory and stock shelves

Bardach Awards, Sales & Invoicing

Greenwood, IN

Create Sales Orders

Invoice sales using Alere

Taking orders and processing for production

Greet customers, answer questions and assist in selecting merchandise, and Sales

Production and engraving

Western & Southern Life, Financial Representative

Indianapolis, IN

Developing leads and acquiring new clients

Network with business owners to provide benefits for their employees, including health, life, disability, vision, dental

Prepare and present Financial Analysis for clients

Assist clients in financial decisions for Life Ins survivor

Customer service for both businesses and individuals

10/2018-1/2019

3/2016-12/2017

2015-2016

2014-2015

EDUCATION

BSBA, Business with minor Accounting, University of Phoenix

AA, General studies, Mesa Community College

Contact this candidate