Lacie Nelson
Rome, GA *****
**************@*****.***
Authorized to work in the US for any employer
Work Experience
Lead Sales Associate/Key Holder
Dollar General-Rome, GA
September 2023 to Present
Taking care of customers, making sure the store was clean and presentable to the public, dissolving complaints and issues, and always making sure to make the customer feel happy and satisfied with their overall experience and happy with their purchases I currently work here, but I have recently graduated from Georgia Northwestern Technical College with a certificate for Healthcare Billing and Coding Specialist. I have great people skills and am a quick learner, I just want to get my career started. CSR - Customer Service Representative
Circle K
February 2017 to April 2017
Lead Sales Associate
Dollar General-Rome, GA
September 2014 to May 2016
Taking care of customers, making sure the store was clean and presentable to the public, dissolving complaints and issues, and always making sure to make the customer feel happy and satisfied with their overall experience and happy with their purchases. Floor Worker
Foss-Rome, GA
March 2014 to March 2015
I worked in the conversion department. The carpet would come to us in a large roll and we were responsible for making sure the carpet was the right quality to send to our customers. Along with the quality I was responsible for running the machine to cut the carpet into the correct size and to make sure the cut on the carpet was clean and presentable I then sent it through the roller and had it taped and ready to be labeled, boxed, and sent out for the orders. ** The quality I had to make sure it was the correct shade, the correct thickness, the correct product overall, and had to make sure it was presentable to sell to the customer and general public, if I would not buy it myself I would not send it out. You have to be confident in what you are sending or else how can someone be confident in receiving your product. Education
Diploma
Model High school
August 2005 to May 2009
Skills
• Quick learner, and very eager to learn new things to expand my experience and skills (10+ years)
• Medical Coding
• CPT Coding
• Medical Billing
• ICD-10
• ICD-9
• Medical Terminology
• Insurance Verification
• Medical Scheduling
• Supervising Experience
• Anatomy Knowledge
• Physiology Knowledge
• Cash Handling
• Cashiering
• HIPAA
• Retail Management
• Merchandising
• Medical Records
• ICD Coding
• Phone Etiquette
• Management
Awards
Healthcare Billing and Coding Specialist
August 2024
I have gone to school at Georgia Northwestern Technical College and recently graduated with my certificate/Diploma.