CRYSTAL WATSON
***********@*****.*** 813-***-**** Wimauma, FL 33598
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Relationship Building
Analytical Thinking
Research
Calm Under Pressure
Team building
Active Listening
Dependable and Responsible
Decision-Making
Friendly, Positive Attitude
First Aid/CPR
Infinity Suites's Property Manager Resources - Tampa, Florida 10/2019 - Current Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service. Contributed innovative ideas and solutions to enhance team performance and outcomes. Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Customer Service Representative Alorica - Tampa, FL 03/2017 - 12/2019 Answered customer inquiries and provided accurate information regarding products and services. Provided excellent customer service to resolve customer complaints in a timely manner. Gathered customer feedback through surveys and used the data to improve customer service. Sales Representative Terminix - Tampa, FL 09/2016 - 12/2019 Developed and maintained relationships with existing clients to ensure customer satisfaction. Generated new sales leads through cold calling and networking activities. Conducted market research to identify potential customers and their needs. Concord Career Institution Tampa, FL 02/2014
Medical Assisting
Tampa Bay Tech High School Tampa, FL 08/1998
High School Diploma
Summary
Skills
Experience
Education and Training