Customer Service High School

Neirys

Carrasco

Segura

Waitress

Waitress

Hotel Casa De Campo

High school

Liceo Federico Enrique y Calvajal

Premium Level Supervisor

Objective

Experienced waitress with a strong

customer service background and

excellent communication skills.

Pro cient at handling multiple

tasks, maintaining a positive

attitude, and delivering exceptional

dining experiences to clients.

To obtain a position which allows

me to employ my knowledge, skills

and experience acquired so far in

early Jobs for further development

of both, my self and the institution

I work with.

*Bar/Restaurant

waitress. *Computing

*Carlos J Colon . 401-

428-3051

Severino(1-809-***-****)

Contact Information

Skills

Education

References

Experience

Courses

Languages

Sep 2003 - Jul 2007,Barahona

Oct 2015- May 2017,La Ramona

Oct 2023- Present,Bavaro Punta Cana

Hotel Barceló Palace

•Communication

Multitasking

•Problem Solving

•Attention to Detail •

Teamwork

•Menu Knowledge

•Customer assistance

•Quick learner

English

Advanced

Spanish

Elementary

•Pro cient in using various o ce so ware and equipment to e ciently manage administrative tasks.

•Exceptional customer service skills demonstrated by maintaining a high level of guest satisfaction.

•Demonstrated ability to provide exceptional customer service by addressing guests' inquiries and concerns promptly and professionally.

•Proven track record in managing front desk operations, including greeting and directing visitors, maintaining appointment schedules, and coordinating meeting room arrangements.

•Strong organizational skills with a keen attention to detail, ensuring accurate data entry and e ective time management.

•Strong knowledge of menu items and ability to make recommendations based on guest preferences.

•Collaborative team player, able to e ectively communicate with kitchen sta and fellow waitsta .

•Ability to handle high-pressure situations in a fast-paced environment, while managing multiple tasks simultaneously.

•Pro cient in taking customer orders accurately and e ciently, ensuring timely delivery of meals.

•Extensive experience in providing exceptional customer service and maintaining a positive dining experience.

********@*****.***

Pawtuket RI

401-***-****

Contact this candidate