KUZMINA ELENA NIKOLAEVNA
Woman, ** years old (date of birth June 30, 1977), not married, no children,
Place of residence: Yakubova str. 24-121, Minsk
Mob. Phone: 375 (025-***-**-**
Email address: ********@*****.***
Telegram: @Alenagauri
Whatsapp: +375*********
Working experience:
Dispatcher
Proper Hour Handyman Service
November 2023 - May 2024
Remote work from home. Respond promptly to customer inquiries via email or
phone. Provide accurate and helpful information to address customer concerns
using a friendly and professional tone in all communications. Address and resolve
customer issues related to services provided. Monitor customer payments and
follow up on any overdue invoices. Send polite reminders to customers regarding
outstanding payments. Coordinate with the finance department to escalate
unresolved payment issues. Avoid making promises or commitments that cannot
be fulfilled by the company. Use templates for common responses to streamline
communication with customers.
Procurement specialist
Antiptools
January 2022 – January 2023
Remote work from home. Work in CRM, in Bitrix24, issuing invoices to clients on
incoming requests. Ordering products on incoming requests from foreign suppliers.
Correspondence in English/German with foreign suppliers and Russian-speaking
clients. Work in Excel.
Procurement specialist
OJSC "Minsk tractor works"
September 2020 – March 2021
Procurement of technological equipment for the factory, translation of documents
from/into the foreign languages (English, German).
Translator
OJSC "Minsk Tractor Works”
May 2018 – September 2020
Translation of technical (operation manuals, catalogues of spare parts and so on),
business, financial, legal documents from/into the English/German languages.
Interpreting negotiations with foreign partners. Conducting tours of the factory in a
foreign language (English, German). (Temporary job during absence of the main
employee for the period of parental leave.)
Business trips inspector
OJSC “HMC «Minsk Motor Plant”
August 2016 – August 2017
Paperwork for traveling abroad, including opening visas, booking and buying air
and railway tickets, paperwork (orders, tasks, certificates) for business trips for
employees and drivers of the enterprise, paperwork for visiting partners, translation
of documents and negotiations from / into English and German, drawing up reports
on business trips of employees and visits of foreign partners, drawing up programs
of visiting the enterprise by foreign partners.
English language private teacher
December 2008 – March 2016
Teaching English, preparation of teaching and learning materials.
Foreign trade expert - translator
OJSC “Minsk Gear Works”
March 2004 – December 2008
Translation of documents, technical texts, contracts, business correspondence in
English and German, doing marketing research, translation of negotiations, issuing
visas, participation in international agro- industial Hannover Fair.
Teacher of the English language
EI Belorussian State Economic University
February 2003 – March 2004
Teaching English, preparation of teaching and learning materials
Foreign trade expert – translator
OJSC “Minsk Gear Works”
February 2001 – January 2003
Translation of documents, technical texts, contracts, business correspondence in
English and German, translation of negotiations with foreign partners, issuing
visas.
Teacher of the English language
EI Gymnasia No. 1
September 2000 – February 2001
Teaching English, preparation of teaching and learning materials
Education: higher education
Educational Institution: 1994-2000 - Minsk State Linguistic University
Degree: Bachelor
Profession: Teacher of the English and German languages
Courses/other training:
04.1998 - 08.1998 - German language course in Germany
Language skills: English – between C1-C2; German – good
Computer skills: confident user of Word, Excel, Paint, Power Point;
CRM Bitrix24
Hardworker, stress-resistant, sociable, love nature, sports, travel