Customer Service General Manager
Resume:
Paola N
Quinones
****************@*****.***
Jacksonville, Florida 32216
CONTACT
SKILLS
• Business Operations Knowledge
• Aloha POS
Inventory Tracking and
Management
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• Strategize Business Plans
• Database Maintenance
• Hiring and Onboarding
• Materials Planning and Logistics
Records Organization and
Management
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LANGUAGES
Spanish
Native
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Dynamic professional with background in hospitality industry. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
CAREER OBJECTIVE
August 2020 - Present
Assistant General Manager
Noodles and Company, Jacksonville, Fl
April 2018 - September 2020
Product Demonstrator
CDS, Jacksonville, Fl
EXPERIENCE
Managed day-to-day operations, ensuring high levels of customer service and satisfaction.
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Resolved customer complaints in a timely manner with an emphasis on maintaining positive relationships.
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Acknowledged outstanding staff performance to boost company morale and productivity.
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Demonstrated and supported continuous improvement and growth mindset.
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Developed effective marketing plans to increase sales and profits while managing costs.
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Utilized strong interpersonal skills while interacting with customers, staff members and external stakeholders.
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Utilized persuasive selling techniques to increase customer interest in products.
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Provided detailed product demonstrations to potential customers, highlighting key features and benefits.
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June 2020
Certification in Sterile Processing
Ashworth College, Atlanta, Georgia
June 2020
High School Diploma
James Madison High School, Atlanta, Georgia
EDUCATION
Contact this candidate