Warehouse Associate Customer Service

Aja Johnson

Jersey City, NJ ***** **************@*****.*** 201-***-****

Goal-Oriented finance student with exceptional customer service with the capability to adapt to warehouse projects. Motivated individual looking to build a financial management career with an organization that can provide the opportunity for growth and advancement.

WORK EXPERIENCE

Soroc Technology – Somerset, NJ Jun 2023 – March 2024 Warehouse Associate

• Assisted management with warehouse duties that include sorting laptops and processing returns

• Prepared excel document for data entry

• Packaged sorting and handling to load onto the dock for shipment ZT Systems, Secaucus, NJ Jun 2022 – Feb 2023

Technology and Warehouse Associate

• Scanned all monitors in order and preparing a excel document for inventory

• Assisted with inventory and shipment

Lasership - Secaucus, NJ Dec 2021 – Jan 2022

Warehouse Associate (Seasonal)

• Operated Safety protocol in warehouse environment

• Handled package and preparing for delivery

• Stacked boxes on pallet properly and in a safe manner to prepare to be hauled by pallet jack HelloFresh, Totowa, NJ Mar 2018 – Feb 2022

Production Associate/Scanner

• Monitored production processes such as raw materials quality control receiving of organics, producing and shipment of the final product

• Controlled the operation of organic processing equipment and testing

• Prepared food boxes for shipment

• Kept a clean station and fully stock station with different foods

• Assisted with improving policies and procedures

Dollar General, Bergenfield, NJ Apr 2015 – Aug 2018 Sales Associate

• Provided excellent customer service, greeted, and assisted customers.

• Operated cash register and scanner to itemize and total customer’s purchase, collected payment from customers and made change, bagged merchandise, and assisted customers with merchandise as necessary.

• Followed company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and built merchandise displays.

EDUCATION

Berkeley College Woodland Park, NJ Apr 2025

Bachelor of Business Administration – Financial Services Featured Coursework:

• Accounting

• Marketing

• Financial Services

• Principle of Management

SKILLS

• Proficient in Microsoft Office; Word, PowerPoint, and Excel

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