hotel manager

K. THEJANI PRABUDDIKA

Email: ********************@*****.***

Phone Number: +94-769******

Address: H49/A, Hinguralanda, Mahaoya, Sri Lanka

PROFESSIONAL SUMMARY

Motivated and detail-oriented office assistant with a background in Human Resource Management. Possess strong organizational and communication skills, as well as a commitment to providing excellent administrative support. Proven ability to efficiently manage multiple tasks while maintaining a high level of accuracy and confidentiality. Eager to contribute to a dynamic team and assist in the smooth running of the office.

SKILL HIGHLIGHTS

Office Administration: Adept at managing a variety of office tasks, such as filing, scheduling, and handling correspondence, with a focus on improving efficiency and ensuring seamless daily operations.

Communication: Possess excellent verbal and written communication skills, enabling effective interaction with colleagues, management, and clients, and ensuring clarity and understanding in all exchanges.

Organization: Highly organized with a strong ability to multitask, prioritize workloads, and maintain meticulous attention to detail, ensuring all tasks are completed accurately and on time.

Technical Skills: Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and various office equipment, allowing for the efficient handling of administrative tasks and the creation of professional documents and presentations.

Customer Service: Experienced in delivering exceptional customer service by addressing inquiries, resolving issues, and providing information in a friendly and professional manner, ensuring a positive experience for all clients and stakeholders.

Team Collaboration: Demonstrates the ability to work effectively within a team environment, contributing to group projects and supporting colleagues to achieve common goals and ensure smooth workflow.

Time Management: Skilled in managing time efficiently, allowing for the successful juggling of multiple responsibilities and meeting of deadlines, ensuring all tasks are completed within the required timeframe. LANGUAGES

General communication skills in English

EDUCATION

Secondary (High) School Education in Sri Lanka

WORK EXPERIENCE

Restaurant Cashier, Maldives 2023 May – 2024 May o Provided exceptional customer service by greeting customers warmly, addressing their inquiries, and ensuring a positive dining experience.

o Processed cash, credit, and mobile payments accurately and swiftly, minimizing wait times and enhancing customer satisfaction.

o Assisted in taking orders, ensuring they were correctly entered into the system, and coordinated with kitchen staff to ensure timely food preparation and delivery. o Monitored and managed cash drawer balances, conducted end-of-shift cash reconciliations, and reported discrepancies promptly.

o Maintained a clean and organized cashier station, ensuring compliance with health and safety regulations.

o Worked closely with restaurant staff to support overall operations, contributing to a cooperative and efficient team environment

VOLUNTEER EXPERIENCES

Blood Donation Program Volunteer

o Actively participated in blood donation drives, encouraging community members to donate blood and save lives.

o Assisted in setting up and organizing donation events, ensuring a smooth and efficient process for donors.

REFERENCES

Available upon request.

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