April McCaskill
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Winter Garden Fl, 34787
**************@*****.***
EXPERIENCE
Starbucks —Shift supervisor
January 2023 - PRESENT
Responsible for overseeing the daily operations of a team during a specific shift, manage employee schedules, handle customer issues and ensure that work is completed efficiently and to a high standard, provide guidance and support to team members and make decisions to resolve problems that arise during the shift.
Bostwick Realty — Administrative assistant
November 2017 - January 2023
Excellent verbal and written communication skill manage time effectively
, meet deadlines and coordinate schedules, prioritize tasks, manage multiple projects and maintain a high level of organization, Work effectively as part of a team collaborating with colleagues, and schedule appointments
Alert — Operator
March 2013 - November 2017
Respond to callers inquirers and providing product/ service information, utilize problem solving skis to troubleshoot and resolve callers complaints, answer calls for different offices and leave detailed messages for receivers Provide technical support via email and phone And collaborate with internal teams to resolve customer complex issue and improve customer experience.
EDUCATION
West Orange High School, Winter garden fl — Diploma MONTH 20XX - MONTH 20XX
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SKILLS
Microsoft Office Suite.
Excellent verbal
communication and written
communication skills .
Time management.
Attention to detail.