Customer Service Administrative Assistant
Resume:
Kellyn Belden
************@*****.***
Enfield, CT 06082
Objective
I am seeking a challenging and rewarding position that can utilize my secretarial & customer service skills.
EMPLOYMENT
Chartwells Food Service
Administrative assistant
Whitebrook Middle School
200 Park Street
Easthampton, Mass 01027
March 2015 – September 2017
• High customer service volume via in person, telephone & E-mail
• Proficient in Microsoft excel, PowerPoint & word
• Heavy interaction with students and processing requests such as: lunch money inquires, complaints with students and teachers, appointments with management
• Processing all lunch payments via online and in person, daily and monthly
• Managing both payable and receivable accounts invoices
• Daily & monthly filing of all documents
• Scheduling for management as necessary
Restaurant Depot
Front end cashier supervisor
123 1st Street
Chicopee, Mass 01020
April 2014 - September 2014
• Heavy in person customer service relations
• Team leader for front end customer service
• Consistently trained all cashiers
• Audited Cash boxes throughout the month, along with auditing when cash drawers were short or over within the business day
• Ensuring excellent customer service is provided by all employees
• Handling all returns and exchanging between customers Cashier, BJ's Wholesale Club
650 Memorial Drive
Chicopee, Mass 01020
October 2010 – April 2014 Chicopee, MA
• High customer service interaction via cashier
• Answering customer inquiries
• Using Point-of-sale system in the retail environment
• Processing returns and entering product credits
• Processed checks, debit and credit cards, EBT, WIC checks and product coupons with 100% accuracy.
• Audited the cash drawers at the beginning and end of each shift Education
Massage Therapy School
Sanford Brown Institute
June 2003 – August 2004
Central High School
Springfield, Mass
Graduated 2003
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate