Assistant Restaurant Manager

TaKiesha W. Jones

*** ******** **, ********, **, 70090, US • 985-***-**** • ******.******@*****.***

Professional Summary

With hands-on experience, Eager to learn new skills and advance knowledge,

Experienced in instilling customer service and sales best practices in new associates through training and mentoring, Dedicated to providing excellent customer service while increasing sales. Strong teamwork behavior, Priorities work to be completed, Accept personal responsibility for one’s actions,

Work History

Sales Associate

Home Depot Kenner, La.

Jan 2023-Present

Sold a variety of products by explaining their unique features and instructions. Marked merchandise with identifying codes and accurate pricing to prepare it for sale floor.

Assistant Restaurant Manager Chase North New Orleans, La.

Oct 2015- Mar 2022

Ensured compliance with safety regulations and company policies,

Monitored employee attendance records, timekeeping, and payroll, Maintaining inventory accuracy by counting stock-on-hand and reconciling discrepancies.

Restaurant Supervisor

Delaware North New Orleans, La.

Mar 2012- Oct 2015

Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflow, Resolved customer complaints in a timely manner while ensuring customer satisfaction, Supervised daily operations including scheduling shifts, assigning duties.

Cashier

CA 1 Services New Orleans, La.

Jan 2004- Mar 2012

Greeted customers with a smile and offered prompt and dedicated assistance,

Handled POS transactions such as checks, cash, credit card purchases, and refunds.

Private Sitter

Edgard, La

May 2000-Jan2004

Assisting with daily tasks, taking patient to doctor appointments and church, fixing and monitoring patient intakes and outputs,

Education

West St. John High Aug 1996- May 2000

Herzing University Jan 2024- Present

Certifications

ServSafe Food Certified

ServSafe Alcohol Certified

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