Housekeeping Attendant Customer Service

DIORELLA Q. CAPARAS

Cubul Sapalibutad Angeles City, Pampanga Philippines 2009

Mobile No. #095********

Email: *************@*****.***

CAREER SUMMARY

A goal-oriented and diligent Housekeeping Attendant with over 2 years experience.I have developed a deep understanding of the industry and have successfully navigated complex challenges.I am known for my ability to be the most passionate and loyal employee, a team player, flexible and physically fit.

SKILLS

Communication

Persistence and determination

Cleaning

Glass Cleaning

Carpet Cleaning

Mop the floor

Clean bathrooms

Time Management

Customer Service

Attention Details

WORK HISTORY

Housekeeping Attendant, Swiss Hotel, Clark Field, Pampanga Philippines. June 21, 2022- August 9,2024

Perform daily cleaning an maintenance tasks for guest rooms and common areas.

Ensure compliance with hotel cleanliness standards and guest satisfaction metrics.

Collaborate with team members to respond promptly to guest requests.

Handle laundry and restocking of amenities as necessary.

1.

Housekeeping Attendant, Quest Hotel, Clark Field Pampanga, Philippines May 1, 2017 to June 14, 2018

Perform daily cleaning an maintenance tasks for guest rooms and common areas.

Ensure compliance with hotel cleanliness standards and guest satisfaction metrics.

Collaborate with team members to respond promptly to guest requests.

Handle laundry and restocking of amenities as necessary.

Food Attendant, Fontana Hotel and Casino, Clark Field Pampanga, Philippines May 3, 2002 to February 7, 2009

Take and serve food and drinks orders to patrons of this popular local restaurant.

Proactively learn new seasonal food and cocktail menus to provide guests up-to-date information on menus and specials

Use POS system to input orders and process cash, debit, credit, gift card payments

Food Attendant Lukfoo Sharks Fin Chinese Restaurant, Clark Field Pampanga, Philippines January 5, 2001 to November 2001

Take and serve food and drinks orders to patrons of this popular local restaurant.

Proactively learn new seasonal food and cocktail menus to provide guests up-to-date information on menus and specials

Use POS system to input orders and process cash, debit, credit, gift card payments

EDUCATIONAL

Vocational Course in Computer Secretarial, Graduated May 12, 2000

Computer System Specialist Incorporated,Angeles City Pampanga Philippines

TRAINING

Safe Steps Training, Quest Hotel January 12, 2018

DIORELLA Q. CAPARAS

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