Human Resources Customer Service
Resume:
RONNI R LEKICS
Cheyenne, WY *****
SUMMARY OF EXPERIENCE
Sixteen years of managing history in the restaurant/bar business. I’ve become efficient in having to provide excellent customer service, be detail oriented and well organized. I know how to prioritize and manage multiple tasks. I’m a highly self-motivated person that communicates well with others. Work experiences include bar and restaurant management, purchasing, human resources, event and party planning, inventory cost control and computer programming. I possess the knowledge necessary to run a strong and profitable business. o Maintain all aspects of the building to include security system and building issues o HR responsibilities: Hire, orientation, train, schedule, vacations, exit interviews, support managers around me and issue PDR’s when necessary with discretion and confidentiality o Maintain all office responsibilities: Taxes, EOM, P&L’s, Income Statements, GL’s o Control all finances: Purchases, COS invoices, petty cash, and budget objectives o Develop and write training manuals
o Cost out food and bar menus
o Programmed several computer systems (SMS Touch, Jonas, Aloha, RDS) o Type set menus and come up with daily specials and promotions o Order everything needed to run a business, food, alcohol, office supplies etc… o Maintain and acquire proper licenses and insurance necessary to run a business o Inventory and cost control
o Designed and implemented a Responsible Alcohol Service (RAS) for GOG o Build positive relationships with guests, employees, and vendors o Design, Adds, Coupons, Table Tents, Flyers
o Work with all marketing company’s and tracking results o Built and maintain websites through Go-Daddy
o Put together and maintain several facebook, twitter and instagram accounts at one time o Put together and maintain an extensive local and loyal program for six restaurants o Claim business pages and respond to customers feedback in a timely and professional manner
WORK HISTORY
General Manager March 2024 – August 2024 Rib&Chop, CO Ind. Contractor
General Manager
General Manager
Beverage Manager
April 2020 – March 2024
April 2010 – April 2020
February 2008 – April 2010
April 2004-February 2008
Spark, WY
Flatiron’s, CO
Hondo’s Sports Bar, CO
Garden of the Gods club, CO
Bar Manager October 1998-Nov. 2002 Uncle Charlie’s, WY Restaurant Manager Feb. 1996-April 1997 Senior Max's, SD EDUCATION/TRAINING
Lake Area Community College, Watertown, SD 1994-1996 Laramie County Community College, Cheyenne, WY 1997-1991
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