Customer Service Support

ELLIOT PERKINS

Venice, FL 857-***-**** **************@*******.***

LinkedIn: elliotgperkins

PROFESSIONAL SUMMARY

Results-oriented professional with a strong background in customer service and sales support. Possessing a Bachelor’s Degree in Business Administration

CERTIFICATIONS

A Plus Certification, Network Administration Certification, and Security Certification

Center for Technology Training, Tampa, FL - Enrolled (Present)

PROFESSIONAL EXPERIENCE

The Home Depot Bradenton, FL 10/20/2020 – 04/19/2024

Customer Support/Sales Support

• Recognized for outstanding customer service and mentorship, fostering a positive team environment.

• Utilized persuasive communication skills to drive product awareness and promoted upselling opportunities.

Town of Braintree, Public Works Dept. Braintree, MA 01/06/2009 - 01/10/2018

Environmental Services/Customer Support

• Managed daily operations of recycling center, ensuring adherence to environmental regulations.

• Processed permits and transactions accurately, maintaining meticulous records.

Comtronics Telecommunications Quincy, MA 01/13/2003-01/15/2007

Customer Service Representative

• Provided top-tier customer service, managing high call volumes and resolving issues effectively.

• Proficient in Microsoft Excel for data analysis and reporting purposes.

EDUCATION

Bachelor’s Degree in Business Administration.

Curry College, Milton, MA Graduated, 12-2013

CORE COMPETENCIES

Tech Sales, Customer Relationship Management, Product Knowledge, Team Collaboration, Problem Solving, Microsoft Office Suite, Excellent Communication Skills, Detail Oriented

Contact this candidate