Customer Service Data Entry

Ivan Mercado

**** ******** ***** ****, #**** Orlando, FL 32839

787-***-****

**************@*****.***

Profile

Obtain a full-time position where I can apply all my knowledge and experience gained over the years working within the company’s all-around vision and mission to grow and become a better professional providing excellent service. Experience

FORKLIFT DRIVER & CUSTOMER SERVICE - COSTCO 2014 - PRESENT

• Operating a Forklift - High Reach & Counterbalance

• Pick & Packing

• Unloading & Loading Trucks and Containers

• Receiving & Dispatching

• Restocking shelves

• Working as a team to meet task completion

• Data entry/Stock inventory

• General and manual duties within the warehouse

MINOR LEAGUE BASEBALL - 2008-2012

• Umpire

RIMCO INC - CATERPILLAR DEALER 2005 - 2014

• Perform preventive maintenance services

• Repairs equipment, generator, and marine engines

• Diagnostic marine engine, generator and truck engine

• 9 years of experience in mechanic industry

• Experience in equipment, generator, marine engine and mechanics automotives

• Knowledge of caterpillar engines

• Knowledge in working with the following applications: SIS

• Excellent to work under pressure and make assertive decisions quickly

• Customer Service

BELLA INTERNATIONAL - HONDA DEALER 2002 - 2005

• Perform maintenance service and repairs

• Customer Service

Education

MECH TECH COLLEGE – BAYAMON, PR

• Automotive Technician (Technical Grade Degree)

• Marine Engine Analyst Certified by Caterpillar

Skills & Interests

• Excellent interpersonal and communication skills

• Work well under pressure to meet deadlines

• Bilingual – English & Spanish

• Enjoy working on automobiles, sports and travel

Contact this candidate