Medical Assistant, Receptionist, Front Office, Customer Service
Resume:
Michelle M. Haro
El Sobrante, CA 94803
Objective
Goal-oriented and detail-oriented Healthcare professional with experience in patient care and medical record management, seeking a position to leverage my skills in healthcare administration, data analysis, and problem-solving to contribute to the growth of a healthcare organization
Arizona Cardiology Glendale, Az 03/25/16-05/20/24
Front Office/ Scheduler
Experienced in running front office and back office duties.
Responsible for scheduling consults, special testing and hospital procedures for 9 cardiologists.
Knowledge of Nextgen EMR, Medical Manager, Hybrid, Microsoft Outlook and 10-key.
Capable of rooming patients, assisting with procedures and giving injections.
Checked patients in/ out, collected co-pay’s and made follow up appointments.
Managed multiple phone lines, checked patients in, collected co-pays, schedule follow up visits and handled patient prescription refills in a fast paced work environment
Maryville Hospital Phoenix, Az 10/01/09-01/14/16
Medical Biller/ Collector for Maryville Hospital
Capable of multi-tasking inbound and outbound phone calls.
Noted accounts of payments, requested charts and MR status from hospital records.
Knowledge of Quick View Direct, Med. Series 4, SSI and workers comp.
Responsible for numerous patient files and insurance claims, as well as posting payments and sending patient balances out for payment.
Filed patient charts, patient insurance, and payment receipts.
Summit Medical Center Oakland, Ca 09/10/03- 06/15/09
Administrative Asst. To Head Nurse
Responsible for faxing and mailing employee information to HR, and also gathering mail to distribute to nurses.
Adjusted payroll mistakes for employees and also employee benefits.
Tracked hours, license expirations, TB shots and also LOA on employees.
Created graphs to track nurse productivity sheets and medical supplies for each unit.
Managed & Filed important information and dates, as well as created newsletters and flyers for meetings via Ms publisher.
Education:
Medical Assistant Certificate, Walnut Creek, CA, 2002
De Anza High School, Richmond, CA General Studies, Diploma 2000
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