Data Entry Customer Service
Resume:
Jessica Remmey
Operations Specialist (Remote)
Austin, TX 78725
********@*****.***
Highly organized and versatile professional with extensive experience in administrative tasks, data entry, dietary assistance, sales, and information management. Proven ability to manage multiple departments, ensure compliance with health regulations, lead successful sales initiatives, and maintain data accuracy and confidentiality. Adept at balancing diverse responsibilities and delivering exceptional results in fast- paced environments.
Work Experience
Lead Sales Associate/Key Holder
Dollar General Lead Associate-Winters, TX
August 2023 to March 2024
• Implemented efficient visual merchandising methods, resulting in a 15% increase in sales and an enhanced customer experience.
• Managed cash register operations and facilitated customer transactions, ensuring accurate and efficient payment processing.
• Efficiently addressed customer inquiries, guaranteeing quick resolution and fostering loyal customer relationships.
Diatary Aide
Central Texas Nursing and Rehabilitation-Ballinger, TX October 2023 to December 2023
• Collaborated with dietitians to review patient meal plans and make necessary modifications based on individual needs
• Assisted in the preparation and delivery of meals to patients, ensuring adherence to dietary restrictions and preferences
• Provided excellent customer service by addressing patient inquiries regarding menu options and accommodating special requests
Image Review Clerk
Faneuil Inc. (Remote)-Austin, TX
November 2020 to June 2022
• Executed data entry tasks with 98% accuracy, processing over 1,000 customer records weekly, which streamlined operational efficiency and improved database management practices.
• Consistently met and exceeded personal performance metrics, contributing to the successful achievement of all group key performance indicators.
• Accurately identified project state plates, including prefixes, suffixes, and plate types, as well as other state license plates. Rejected unidentifiable plates for appropriate disposition reasons. Release of Information Specialist
Touchstone Medical Imaging, LLC-Austin, TX
December 2015 to February 2018
• Prepared document certifications and conducted notarization processes for court and legal use, ensuring compliance with legal standards.
• Reproduced protected health information using advanced graphics and file organization methods.
• Conformed to exact procedures for handling transfers and releases of medical records, maintaining accuracy and confidentiality.
• Safeguarded health information through effective document retrieval and file management techniques. Education
Bachelor of Science in Criminal Justice
South University_Savannah Online - Savannah, GA
November 2020 to Present
Skills
• Remote Work Experience
• Time management
• Attention to detail
• Data entry
• Medical terminology
• Customer service
• Software Proficiency
• Quality Control
• Legal research
• Analytical thinking
Links
https://www.linkedin.com/in/remmeyjessica/
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