Customer Service Assistant Manager

ANTONIO JUSTICE JR.· 334-***-****· ***********@*****.***

To secure a position in a company that offers challenge and opportunity for my career development and be able to serve your company to the best of my capabilities. I would like to learn new skills while utilizing my core area of expertise to help further the company and make a positive impact.

EDUCATION

Tennessee State University (TSU) Nashville, TN

Bachelor of Science in Computer Science May 7th, 2016

Minor in Sociology

EXPERIENCE

Brand Ambassador Atlanta, GA

Tha Hood Clothing June 2019- Current

Control of brand design.

Sales strategist and Marketing campaign coordinator.

Leadership development.

Effectives communication techniques.

WAFFLE HOUSE Lawrenceville, GA

Assistant Manager April 2019- August 2020

Maintains the restaurants revenue, profitability, and quality goals.

Ensure efficient restaurant operations and keep product, productivity, quality, and customer service standards high.

Ensure his unit is well maintained and that all equipment, materials and utensils are always in perfect working conditions.

Coordinate daily front and back of house restaurant operations.

Leading from the front with regard to Production and Service (daily operations) of the restaurant.

Management of Sales and Profit projections.

WORLDPAC Norcross, GA

Brach Operations Lead August 2017-March 2019

Maintain daily performance of systems. Process customer orders. Provide technical support to customers and company vendors.

Ensures operations procedures are followed for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current.

Participates in planning personnel safety, training and plant protection activities.

Operates a truck that transports cargo to and from specified destinations.

Prepares, receives, and provides appropriate documentation for the delivery or pick up of goods to ensure timely service.

LEADERSHIP EXPERIENCE

Generation of Educated Men

Football Captain (TSU)

D.R.E.A.M. Project- Mentor to local youth

SKILLS

Networking

Computer Skills

Easy adaptability to new environments

Written and oral communication skills

Proficient in Microsoft Office

Management

Leadership

Scheduling

Data Entry

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