Endoscopy Technician Customer Service

Brandon Williams

**** ********* **. #** ****: 832-***-****

Houston, TX. 77074

**********@*****.***

A highly adaptable professional with 16 years of experience in the discipline of applying essential skills to efficiently complete work tasks. Possesses well-developed analytical skills, a commitment to accuracy, and a particular talent for technical equipment. Excellent communication skills with the ability to develop written and oral communication pieces. Understands the importance of teamwork and communication.

Notable Proficiencies

●Utilizing tools and equipment

●to quickly and efficiently complete tasks.

●Thinking logically to analyze methods and strategies, taking the initiative to do my duties without being told.

●Utilizing nice and friendly customer service skills when dealing with customers.

Work Experience

09/2022 to 11/2022 Endoscopy Technician / Valleywise Medical Center (Soliant)

Responsible for all technical duties during all endoscopic and bronchoscopic procedures. Directly assisting doctors in collecting forcep biopsies, polypectomy's, stool specimens, bicap cautery, dilations, esophageal and hemorrhoidal banding, cold snares, clips, and poly loops. Complete knowledge of ERCP, EUS/FNA, Bravo, EMN, EMR, Halo, POM, Bronchial Thermoplasty, Endo Suture, and EBUS procedures.

07/2022 o 08/2022 Endoscopy Technician / Templeton Endoscopy Center (Medley)

Responsible for all technical duties during all endoscopic procedures. Directly assisting doctors in collecting forcep biopsies, polypectomy's, stool specimens, bicap cautery, dilations, cold snares, clips, and poly loops. Expertise in cleaning and sterilizing all endo equipment.

06/2022 to 07/2022 Endoscopy Technician / Templeton Endoscopy Center (Medley)

Responsible for all technical duties during all endoscopic procedures. Directly assisting doctors in collecting forcep biopsies, polypectomy's, stool specimens, bicap cautery, dilations, cold snares, clips, and poly loops. Expertise in cleaning and sterilizing all endo equipment.

03/2022 to 05/2022 Memorial Hermann Surgery Center Southwest

Responsible for all technical duties during all endoscopic and bronchoscopic procedures. Directly assisting doctors in collecting forcep biopsies, polypectomy's, stool specimens, bicap cautery, dilations, esophageal and hemorrhoidal banding, cold snares, clips, and poly loops. Complete knowledge of ERCP, EUS/FNA, Bravo, EMN, Veran, and EBUS procedures.

01/2022 to 02/2022 Endoscopy Technician / Templeton Endoscopy Center (Medley)

Responsible for all technical duties during all endoscopic procedures. Directly assisting doctors in collecting forcep biopsies, polypectomy's, stool specimens, bicap cautery, dilations, cold snares, clips, and poly loops. Expertise in cleaning and sterilizing all endo equipment.

09/2021 to 12/2021 Endoscopy Technician / North Houston Endoscopy Center (Medley)

Responsible for all technical duties during all endoscopic procedures. Directly assisting doctors in collecting forcep biopsies, polypectomy's, stool specimens, bicap cautery, dilations, cold snares, clips, and poly loops. Expertise in cleaning and sterilizing all endo equipment.

09/2020 to 09/2021 Endoscopy Technician / Physicians Endoscopy Center

Responsible for all technical duties during all endoscopic procedures. Directly assisting doctors in collecting forcep biopsies, polypectomy's, stool specimens, bicap cautery, dilations, cold snares, clips, and poly loops. Expertise in cleaning and sterilizing all endo equipment.

12/2019 to 04/2020 Endoscopy Technician / Methodist Willowbrook Hospital (ProHealth Staffing)

Responsible for all technical duties during all endoscopic and bronchoscopic procedures. Directly assisting doctors in collecting forcep biopsies, polypectomy's, stool specimens, bicap cautery, dilations, esophageal and hemorrhoidal banding, cold snares, clips, and poly loops. Complete knowledge of ERCP, EUS/FNA, Bravo, EMN, EMR, Halo, POM, Bronchial Thermoplasty, and EBUS procedures.

01/2018 to 08/2019 Endoscopy Technician / Memorial Hermann Hospital Southwest

Responsible for all technical duties during all endoscopic and bronchoscopic procedures. Directly assisting doctors in collecting forcep biopsies, polypectomy's, stool specimens, bicap cautery, dilations, esophageal and hemorrhoidal banding, cold snares, clips, and poly loops. Complete knowledge of ERCP, EUS/FNA, Bravo, EMN, Veran, and EBUS procedures.

08/2017 to 08/2018 Endoscopy Technician / Premier Pearland Surgery Center

Responsible for all technical duties during all endoscopic procedures. Directly assisting doctors in collecting forcep biopsies, polypectomy's, stool specimens, bicap cautery, dilations, cold snares, clips, and poly loops. Expertise in cleaning and sterilizing all endo equipment.

01/2016 to 06/2017 Senior Endoscopy Technician / Methodist Sugarland Hospital

Responsible for all technical duties during all endoscopic and bronchoscopic procedures. Directly assisting doctors in collecting forcep biopsies, polypectomy's, stool specimens, bicap cautery, dilations, esophageal and hemorrhoidal banding, cold snares, clips, and poly loops. Complete knowledge of ERCP, EUS/FNA, and EBUS procedures.

11/2014 to 06/2016 Endoscopy Technician II / Ben Taub Hospital

Directly assisting doctors in EGD, colonoscopy, PUSH, Radial EUS, EUS/FNA, ERCP,

spyglass, and electrohydraulic lithotripsy procedures. Directly assisting doctors in collecting forcep biopsies, placing all types of stents, hot/cold snare polypectomy's, balloon, savory, hurricane and achalasia dilations, rapid exchange, papillotomy, colon decompressions, mechanical lithotripsy, Ovesco clip placement, and DUET kit mucosal resections. Expertise in cleaning and sterilizing all endo equipment.

06/2013 to 09/2014 Endoscopy Technician / Memorial Hermann Surgery Center Kingsland

Responsible for all technical duties during all endoscopic procedures. Directly assisting doctors in collecting forcep biopsies, polypectomy's, stool specimens, bicap cautery, dilations, cold snares, clips, and poly loops. Expertise in cleaning and sterilizing all endo equipment. Also turned over OR rooms and worked in sterile processing.

07/2012 to 05/2013 Endoscopy Technician / Memorial Endoscopy Center

Responsible for all technical duties during all endoscopic procedures. Directly assisting doctors in collecting forcep biopsies, polypectomy's, stool specimens, bicap cautery, dilations, cold snares, clips, and poly loops. Expertise in cleaning and sterilizing all endo equipment.

02/2004 to 01/2009 Transporter, PCA, Endoscopy Technician / St. Luke’s Episcopal Hospital

Transported patients via both wheelchair and stretcher to all departments in both the main and neighboring hospitals. Then became a PCA for the G.I. Lab where I transported

patients to and from the G.I. Lab. Assisted both technicians and nurses with daily tasks.

I was then promoted to technician. As a technician I was responsible for all technical duties during all endoscopic procedures. Directly assisting doctors in collecting forcep biopsies, placing stents, polypectomy's, aspirations, rapid exchange, papillotomy, colon decompressions, pulmonary stents. Cleaning and sterilizing all endo equipment, positioning, transferring, and transporting patients to and from the department.

Education Sharpstown High School Graduated May of 2004

Houston Community College Attended August 2009 – May 2010

References Dr. Steven Ugbarugba 832-***-****

Dr. Nadim Jafri 240-***-****

Dennis Tarver (Sr. Endo Tech) 832-***-****

Dr. Peter Lang 713-***-****

Certification SGNA Certificate of Endoscopy

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