Ana Castro Tucson, Arizona 520-***-**** ****************@*****.***
Highlights
Well-organized and efficient professional with major strengths in planning, problem solving and communication
Exercises initiative and independent judgment – quickly learns new procedures and methods
Able to recognize client’s needs and adapt level of care needed to meet them
Friendly - can get along well with others and enjoys working with people
Dependable - can work without supervision and thrives in high pressure environments
Experience
Shipping/Receiving Clerk
Received and counted stock items and recorded data manually and using computer
Marked stock items using identification tags, stamps, electric marking tools and other labeling equipment
Issued and distributed materials, products, parts and supplies to customers and coworkers, based on information from incoming requisitions
Examined and inspected stock items for wear and defects, reporting any damage to supervisors
Recommended disposal or return to vendor of excess, damaged, defective and obsolete stock
Provided assistance and direction to other stockroom, warehouse and storage yard workers
Cleaned and maintained supplies, tools, equipment and storage areas in order to ensure compliance with safety regulations
Retail Cashier
Received payment by cash, check, credit cards, vouchers, and automatic debits
Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct and that there was adequate change, calculated total payments received during a time period, and reconciled this with total sales
Issued receipts, refunds, credits, and change due to customers as well as resolved customer complaints
Offered customers carry-out service at the completion of transactions
Requested information and assistance using paging systems
Maintained clean and orderly checkout areas
Employment
Federal Correction Institution Waseca, Minnesota
Janitorial 11/2023 to 07/2024
UNICOR Employment Program Waseca, Minnesota
Sewing machine operator 03/2023 to 11/2023
Core Civic Florence, Arizona
Janitorial 01/2022 to 12/2022
Education
Pima Medical Institute Phoenix, Arizona
Medical assistant certification
Adult Basic Education Tucson, Arizona
Diploma