Customer Service Associate
Resume:
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Calgary
C O N T A C T P R O F I L E
S K I L L S E X P E R I E N C E
Technical Proficiency: Mastery of
engineering principles, including
structural analysis, construction
management, and design software
(e.g., AutoCAD)
Project Management: Proficient in
managing project timelines, budgets,
and resources effectively.
Communication: Excellent verbal
communication skills to effectively
engage with customers and convey
product benefits.
Customer Service: Strong customer
service orientation to address
customer inquiries, resolve
complaints, and build long-term
relationships.
CUSTOMER SERVICE AT D-MART SUPPER MARKET
JUNE 2022 - JULY 2023
Energetic and ambitious Master's in Civil Engineering student eager to embark on a career in sales. Possessing a strong foundation in problem-solving, communication, and analytical thinking gained through academic pursuits. Excited to apply my adaptable nature and quick learning ability to excel in a sales environment. Enthusiastic about the opportunity to develop valuable sales skills, build relationships with customers, and contribute positively to sales team objectives. Seeking a part-time/full-time sales position where I can leverage my academic background and passion for customer service to make a meaningful impact. K I R T A N S U T H A R
EDUCATION
Executed sales in a very fast paced environment, at one of the busiest and competitive D-MART retail locations in India.
Deal with customer escalations and help deescalate them, assist frontline agentswith complicated situations and operations.
SALES CONSULTANT, TECHNO TRADE CONSULTANTS
MAY 2021 - DECEMBER 2021
Techno Trade consultancy, directly engage in government projects and negotiate with government authorities for the procurement of construction materials for these projects.
VOLUNTEER, BAPS
SINCE 2011
BAPS is world wide organisation, developing a millions of lives with the finest youth camps, leadership programs and cultural activities to instill values in life and build character.
A V A I L A B I L I T Y
BACHELOR OF APPLIED TECHNOLOGY GEOGRAPHIC
INFORMATION SYSTEM
SAIT
PURSUING
BACHELOR’S IN CIVIL ENGINEERING
GTU
JUNE 2023
DIPLOMA IN CIVIL ENGINEERING
GTU
JUNE 2019
MONDAY TO FRIDAY : AFTER 04:00 (AFTERNOON)
SATURDAY : OPEN AVAILABILITY
SUNDAY : OPEN AVAILABILITY
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