Assistant Manager Customer Service

Tynishah Gibson

assistant manager

Contact

**************@*****.***

Objective

As an assistant manager, my primary objective is to support the functioning of business operations by managing staff, coordinating operations, and ensuring exceptional customer service. I aim to create a positive and productive work environment by communicating with team members, setting clear goals, and monitoring performance.

Education

Thomas Jefferson Academy

2010 - 2014

High School Diploma

GPA 3.87

Key Skills

Marketing

Project Management

Budget Planning

Communication

Microsoft

Data Entry

Phone etiquette

Experience

April 2020- October 2022

Assistant Manager • Chic Fil – A

December 2019-October 2020

Housekeeping

HiltonHome2Suites • Maintenance

February 2020-October 2020

Swan Motel • House Keeping,

Maintenance

Responsibilities: overseeing daily operations, managing staff, ensuring compliance with policy regulations, and providing exceptional customer service. Also identifying trends, and developing strategies to improve the work environment’s performance.

Communication

Implemented new procedures and technologies that improved efficiency and streamlined operations.

Leadership

Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.

References

Available upon request.

Contact this candidate