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Customer service representative, case management

Location:
Clovis, NM, 88101
Salary:
Open
Posted:
September 15, 2024

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Resume:

*** *. *** ******

Clovis, NM *****

575-***-****

*******@*****.***

Pamela Patrick Maes

EXPERIENCE

Linda Lawson Rentals — Property Manager

****- *******

● Collecting rents, cleaning and maintaining commercial and residential properties.

● Open communication between Property manager and tenants.

● Organized all scheduled work on properties.

Mental Health Resources, Clovis, NM— Case Manager

2003- 2005

● Participated in weekly meetings addressing clients needs and problem solving.

● Worked the 24 hour crisis line regularly.

● Escorted clients to a variety of appointments from medical to grocery shopping.

● Performed daily paperwork on each client's services provided.

● Followed all privacy and HIPAA guidelines for each client.

● Delivered medications to clients three times daily.

● Scheduled all appointments, ie. Medical, dental and personal. Eastern New Mexico Rehabilitation Services for Handicapped ENMRSH, Clovis, NM 88101 — Adult Service Coordinator 2001 - 2003

● Participated in weekly IDT meetings regarding all issues related to each individual client.

● Accompanied clients to medical appointments.

● Managed 65 clients with developmental disabilities.

● Managed clients monthly budgets.

● Wrote and typed quarterly reports for each client.

● Performed daily paperwork identifying services performed.

● Visited each clients residence or group home to identify client needs and goals.

EDUCATION

Clovis High School, Clovis, NM 88101 — High School Diploma August 1989 - May 1992

Studied core curriculum.

Clovis Community College, Clovis, NM 88101 -

August 1993- May 1995 Studied General studies before transferring to Eastern New Mexico University.

Eastern New Mexico University, Portales, NM 88101

August 1995- May 2000 B.S in Criminal Justice B.S. in Psychology AWARDS

Actively participated in psy chi honor fraternity and blue key honor fraternity.



Contact this candidate