Customer Service Representative
Resume:
MARIBEL DELGADO
******@******.*** • 281-***-****
EDUCATION
The University of Texas at Austin Biology
August 2022- May 2026
Bridgeland Highschool
August 2016 – May 2022
EXPERIENCE
Raising Cane’s - Crewmember, Cypress, TX June 2019 - March 2020
• Provided exceptional customer service.
• Handled food preparation and ensured adherence to health and safety regulations.
• Managed cash transactions efficiently while working in a fast-paced, high-volume environment. Dell Match Play - Concession Worker, Austin, TX March 2022
• Operated and managed concession stands.
• Delivered excellent customer service.
F1 COTA - Golf Cart Driver VIP, Austin, TX October 2022
• Customer service representative.
• Introduced scheduled break periods for employees, fostering better work-life balance and maintaining team productivity.
Student Assistant at the Herbarium – Austin, TX June 2023 – August 2024
• Assisted in the maintenance, organization, and preservation of botanical specimens, ensuring accuracy and accessibility for research purposes.
• Conducted laboratory research by preparing specimens for scientific study, including labeling, filing, and digitizing specimens for long-term archival.
• Collaborated with researchers and staff to maintain the herbarium’s collection. The Black Sheep - Campus Ambassador, Austin, TX January 2023 - July 2024
• Analyzed event data, generating insights and reports to improve client outcomes and enhance customer engagement.
• Collaborated with teammates to follow a structured weekly schedule, meet deadlines, and ensure smooth project coordination.
• Provided customer service by engaging with students and event attendees, answering questions, and promoting a positive brand image.
CLUBS AND ACTIVITIES
Member, Out in Science, Technology, Engineering, and Mathematics (oSTEM) September 2022 -Present
• Participated in events and activities focused on supporting LGBTQ+ students in STEM fields ADDITIONAL INFORMATION
Languages: Fluent in Spanish
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