Computer Systems Analyst

Sandip Laxman Sawant

IT Administrator

**************@*****.*** +918********* Badlapur-India 14/02/1988 Indian Profile

Experienced Computer Systems Analyst with a proven track record in analyzing and improving computer systems for efficiency and effectiveness. Proficient in evaluating user needs, designing solutions, and implementing software and hardware upgrades. Skilled in conducting system audits, troubleshooting issues, and recommending improvements to enhance performance and security. Skills

• Managing Sophos firewall securities (XG330)

• Configuring VPN to access internal files from

outside of domain

• Creating Rules on firewall

• Creating Web base and Application base Policy to allow and restrict users

• Working on (Seqrite End Point Security) Antivirus Server like managing policies and monitoring

security alerts

• Managing & configuring Domain controller, Active Directory and Group Policy

• Server OS installation, checking logs on daily basis

• Monitoring daily/weekly/monthly server checklist

• Managing Virtual Machine/backup

snapshot/rename snapshot/delete snapshot

• Working on Storage and file transfer services

• Managing User level escalation

• Managing and configuring Spark server for internal chat

• Managing Inventory for hardware and software in

monthly base

• Vendor management

• Creating Email id and group id on Icewarp email

server

Allow and restrict access to user for sending emails outside of domain

• Managing dialer (front end) (create

idʼs/campaigns/incoming groups/add

disposition/pause codes/add DNC etc.)

Professional Experience

Assistant Manager, Nanex Tech Solutions

• Worked closely with vendors to negotiate contracts and select appropriate products or services.

• Provided technical support to end-users on a variety of issues

• Implemented security measures such as firewall configuration and virus protection software installation and updates.

• Responded quickly to emergency situations involving outages

• Tracked service requests through a ticketing system

• Created documentation for common IT tasks such as troubleshooting steps for various types of problems.

•Configured routers, switches and wireless access points for LANs and WANs.

• Maintained inventory records of IT equipment and supplies.

• Coordinated with vendors for repair services when needed.

• Managed inventory of IT assets such as laptops, desktops, servers and peripherals.

• Answered user inquiries to resolve computer software or hardware operation problems.

Team Leader in Infra & Tech, ICAN BPO PVT LTD

• Monitored system performance and implemented preventive maintenance procedures.

• Maintained user accounts in Active Directory and Exchange Server environments.

• Conducted regular maintenance checks on computers, servers, and other IT equipment.

• Coordinated with vendors for procurement of IT products or services as needed.

• Investigated system errors to determine root cause of issue and implement solutions accordingly.

• Managed virtual machines used for testing purposes or hosting services and applications.

• Provided technical support for users experiencing hardware or software issues.

• Configured firewalls to protect against unauthorized access or malicious attacks.

• Maintained inventory of all IT equipment and supplies in use by the organization.

• Created user accounts, set up permissions, and monitored system security.

• Maintained vendor relationships by negotiating contracts for services such as cloud hosting, software licensing.

• Analyzed data security protocols to ensure protection from unauthorized access or malicious attacks.

• Conducted periodic system audits to evaluate performance of computer networks, servers, storage devices, and other equipment.

09/2023 – present

Thane, India

06/2014 – 09/2023

Thane, India

Education

Bachelor of commerce, University of MATS, Mumbai university 01/2015 High School digree, Mumbai University 03/2006

Mumbai, India

Courses

Hardware & Networking, Jetking Kalyan, India

Certificates

MCP Certified

Languages

English Hindi Marathi

Declaration

All information in this resume is right and truthful Sandip Sawant

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