Customer Service Retail Associate
Resume:
MACKENZIE CROSBY
**** ******* ****** *****, ***** Richland Hills, Tx 76182 817-***-**** **********@*****.*** As a senior at UTA with a major in geology, I am highly motivated, organized, and eager to enhance skills and advance my career through continuous learning and development. I am committed to fostering a collaborative and friendly work environment, ensuring exceptional service and support for both co-workers and customers. EDUCATION
Bachelor of Science in Geology (Environmental Option), Minor in Biology University of Texas at Arlington August 2020- Present
Phi Theta Kappa member
Dean’s list
GPA: 3.9
Bachelor of Arts Tarrant County College
August 2019- May 2022
Dean’s list
GPA: 3.8
EXPERIENCE
Retail Associate Kohl’s Department Store 6091 Precinct Line Rd, North Richland Hills, TX 76180 07/2021-01/2022
As a dedicated Lead Cashier and Greeter at the register, I have honed my customer service skills by providing a welcoming and efficient experience for all shoppers. My role as a Floor Associate involved maintaining a well-organized store, ensuring an optimal shopping environment. Additionally, I have gained valuable experience as an Amazon Returns Associate, efficiently processing returns and resolving customer inquiries. Summer Research Assistant I-Engage Research Program University of Texas at Arlington Summer 2023
For our research study, we observed fluid-rock interaction and hydrocarbon migration in rock samples. The study focuses on analyzing the pore network of the investigated rock sample using imbibition and Laser Ablation-Inductively Coupled Plasma-Mass Spectrometry (LA-ICP-MS). The discoveries from the studies emphasize the importance of understanding the geochemical and petrophysical changes that occur during hydrocarbon migration in reservoirs. TECHNICAL SKILLS GENERAL SKILLS
Microsoft Word
Microsoft Powerpoint
Microsoft Excel
Problem Solving
Time-management
Organization
R software
MATLAB
ArcGIS
Communication
Customer Service
Data Entry
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