Customer Service Representative
Resume:
Tynell Williams
Kenly, NC *****
***************@*****.***
Hardworking and detail-oriented customer service representative with 5 years of experience in various roles, including cashier and caregiver. Proficient in handling cash, managing inventory, and maintaining a clean environment. Skilled in customer service, laundry, and cooking. Possesses a degree in Healthcare Administration.
Authorized to work in the US for any employer
Work Experience
Oasis fuel doc 17
Daughtridge Gas & Oil-Kenly, NC
March 2024 to April 2024
1. Customer service representative
2. Stock items within the store
3. Cleaned throughout the store
4. She is working at the company Ive learned how to handle money when customers purchase items within the store or buying fuel to fill their vehicles. Sometimes customers will use different types of payment methods to buy products
Cashier and Customer Service
Circle K-Kenly, NC
December 2022 to November 2023
1. Lead sales customer representative
2. Knows how to do the lottery count
3. Kept the store organized and cleaned
4. Stock all products within the store
5. Working I love spending time with family and church family brings me peace and lots of joy PCA/Caregiver
Assisted living home-Smithfield, NC
March 2022 to August 2023
1. Private live in home health care giver
2. Made sure patients took their daily
3. Making sure patients are taking their night time medication 4. Making appointments that would provide transportation for the patients go to their appointments. 5. Preparing meals by cooking daily meals for the patients 6. Doing all patients laundry
7. Providing a safe environment for the patients
Cashier
McDonald's-Kenly, NC
August 2018 to March 2022
1. Grill team member
2. Front counter Customer service
3. Back of the house customers service
4. Made beverages and desserts for customers
5. Greeted customers making sure they have a good dinning experience 6. Serving the customer their meals
7. Took time off to undergo surgery
Dishwasher
Denny's-Kenly, NC
September 2016 to June 2017
1. Washing dishes for the restaurant
2. Cleaning the equipment
3. Taking out the trash
4. Bus down tables to be cleaned
5. Serving the customer their meals
Cashier/Customer Service
Dots dry cleaners-Kenly, NC
June 2012 to June 2013
1. Professional organizer
2. Customer service representative
3. Knows how to answer the phone properly
4. Washed laundry
5. Stream roll and pressed laundry
Education
Undergrad in Healthcare Administration
University of Phoenix-Online Campus - Phoenix, AZ
March 2014 to June 2018
Skills
• Customer service
• Cash handling
• Microsoft Office
• Serving
• Cooking
• Time management
• Laundry
Assessments
Work style: Reliability — Completed
January 2024
Tendency to be reliable, dependable, and act with integrity at work Full results: Completed
Cleaner fit — Proficient
January 2024
Measures the traits that are important for successful cleaners Full results: Proficient
Sales skills — Completed
June 2024
Influencing and negotiating with customers
Full results: Completed
Work style: Reliability — Proficient
August 2024
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Work motivation — Proficient
August 2024
Level of motivation and discipline applied toward work Full results: Proficient
Front desk agent (hotel) — Completed
December 2023
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Completed
Customer focus & orientation — Proficient
December 2023
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate