Phlebotomist

CERTIFIED PHLEBOTOMY TECHNICIAN

Accomplished phlebotomist with extensive experience managing phlebotomy operations and staff. Possess thorough knowledge of phlebotomy techniques and have the highest standards of customer service, patient care and documentation. A committed health worker with a calm and friendly manner that puts patients at ease and reduces blood draw anxiety.

PROFESSIONAL EXPERIENCE

Lab Assistant Garfield Medical Center, Monterey Park, CA 91754 07/2023–Current

• Perform heel sticks, venipuncture on newborns to geriatrics, prepare send-out tests, and assist in various lab areas (chemistry, hematology, microbiology) to ensure smooth operations.

• Perform data entry, specimen processing, coordinate duties to a team of lab assistants, and support Clinical Laboratory Scientist to help resolve specimen concerns as required.

Phlebotomy Supervisor Medical Diagnostic Laboratory, La Verne, CA 02/2021 – 05/15/2023

• Managed mobile phlebotomists and phlebotomists stationed at patient service centers in southern California. Trained and managed office workers in the main office in La Verne, to receive, review, verify, and create requisitions for mobile phlebotomists.

• Collaborated with cross-functional departments to ensure quality standards were met, adhering to all policies and procedures and CLSI requirements.

Area Phlebotomy Supervisor Trident Care Diagnostic Laboratory & Radiology, Burbank, CA

11/2014 – 03/2020

• Managed 50 phlebotomists to service 200 facilities in the LA area and 15 phlebotomists to service 100 facilities in the South Bay Area.

• Collaborated with cross-functional departments to ensure quality standards were met, adhering to facility’s SOPs, policies, and CLSI requirements.

• Met with nurses and nurse supervisors to establish reasonable expectations for phlebotomists’ protocols to reduce nurse/technician tension.

Phlebotomy Coordinator 01/2015 – 02/2019 - Graveyard Dispatch 11/2014 – 01/2015

Phlebotomist Ansible Government Solutions at Greater Los Angeles VA Hospital, Los Angeles, CA 11/2017 – 06/2018

• Performed specimen collection and processing, including ensuring proper identification, correct volume, tube type, and temperature.

• Employed a soft hand and distraction technique to ease patient’s anxiety when drawing blood. Praised by patients for accuracy and a calming manner when obtaining blood.

Mobile Phlebotomist First Choice Exams, San Diego, CA 01/2014 – 07/2016

• Traveled to residences or businesses to collect blood or urine specimens and perform examinations as directed on medical form.

• Processed and centrifuged specimens according to best practices.

• Arranged a less stressful situation for patients prone to fainting during blood draws.

EDUCATION CERTIFICATION

Certified Phlebotomy Technician 1 Regan Career Institute, Monterey Park, CA CPT1 Certification 00067690- Exp: 03/2026

Gabrielino High School, San Gabriel, CA 2003 High School Diploma

SKILLS

Venipuncture & Capillary Puncture Medical Records Review Blood Collection & Handling Safety and Transportation Quality Assurance Blood Specimen Storage Specimen Processing & Testing HIPAA Staff Management Patient Care and Communication Laboratory Support and Documentation Bilingual: English, Spanish

References upon request

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