A B O U T M E KAREN NEMBHARD
ENVIRONMENTAL SERVICES
SUPERVISOR
OBJECTIVE
Seeking a position as a team leader in the environmental service department, in which I could utilize my skills and experiences. If offered this position I will dedicate my time and energy to meet high standards of cleanliness and hygiene according to the rules governing your organization. Given my area of expertise, I am confident that I can be an asset to your organization.
EXPERIENCE
HOUSE KEEPING LEAD (5/7/2018- 12/09/2020)
SHIFT SUPERVISOR- ENVIRONMENTAL
SERVICES
(December 10, 2020- Current)
Manager: Ramon Garcia- 857-***-****
RESPONSIBILITIES
Train housekeepers on cleaning and maintenance tasks
Oversee staff daily
Check rooms and common areas, including stairways and lounge areas, for cleanliness
Schedule shifts and arrange for replacements in cases of absence
Establish and educate staff on cleanliness, tidiness, and hygiene standards
Motivate team members and resolve any issues that occur on the job
Respond to customer complaints and special requests
Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves
Participate in large cleaning projects as required
Ensure compliance with safety and sanitation policies in all areas HOUSEKEEPER TEAM LEAD -BETH ISREAL
DEACONESS MEDICAL CENTRE
(7/27/2015-/01/2018)
Manager: Jose Lopez – 617-***-****
• Create schedules for custodial staff to follow on a daily basis and ensure that they are followed properly.
I am an optimistic individual
who works well under
pressure. I easily adapt in a
new environment and very
detail oriented. I enjoy
interacting with people.
C O N T A C T
Karen2nembhard@gmail.o
m
247 Kennebec St, Hyde Park
Apt 3, Boston, MA, 02136
E D U C A T I O N
S.T.E.T.H.S
High School Diploma
• Provide cleaners with supplies and equipment, such as clothes, disinfectants, washing agents, and mops to assist them in their cleaning endeavors.
• Oversee cleaning work done by the crew to ensure that it has been done to standard and according to procedures.
• Ensure that all chemical and hospital waste is properly disposed of by following set procedures and protocols of the hospital.
• Oversee the disinfection and cleaning of hospital areas, including rooms, bathrooms, lobbies, and doctors’ offices.
• Keep abreast of equipment repair or supplies replenishment needs and ensure that they are timely fulfilled.
• Ensure that custodial staff members actively clean and turn patients’ mattresses, and change linen on a daily basis.
HOTEL HOUSEKEEPER- HOLIDAY INN
EXPRESS
(4/12/2014- 05/30/2015)
Manager: Marcia McPherson - 954-***-****
Clean and tidy up hotel rooms, hallways, elevators, lobbies, common areas, fitness and business centers, and restaurants
Dust and polish various surfaces and furniture
Vacuum, sweep, and mop floors
Empty trash bins
Change linens and towels and replace toiletries
Provide laundry services for guests
Collaborate with the housekeeping team to complete the daily cleaning schedule
Restock cleaning supplies in the hand cart
Report any issues that require maintenance
Excellent Communication
Interpersonal Skills
Strong Problem Skills
Exceptional Organizational Skills
Great Time management skills
Team Develpment
Critical Thinking
Shows Initiative
Goal Oriented
Proficient in basic Microsoft applications
REFERENCES
Jose Lopez
Contact: 617-***-****
Segree Bowen
Contact: 617-***-****
Francella Brown
Contact: 857-***-****