Customer Service Vice President
Resume:
Katelynn Lingfelt
Monroe, LA *****
*********@*****.***
A proven team player with a track record of enhancing customer satisfaction at Olive Garden by attentively clearing and preparing tables, contributing to a seamless dining experience, and promptly assisting customers when required. Time spent as club President and previous Vice President has resulted in being skilled in crisis management and strategic planning, adept at fostering a welcoming environment. This demonstrates adaptability and customer service orientation, as well as leadership skills. Work Experience
Club President
Jobs for America's Graduates-Monroe, LA
August 2023 to Present
• Implemented effective communication strategies to foster collaboration and improve team productivity
• Monitored team performance and provided regular feedback to drive continuous improvement
• Led regular meetings with the team to discuss progress updates, address challenges, and provide guidance on project priorities
• Coordinated schedules for optimal coverage during peak periods or special events
• Demonstrated strong problem-solving abilities when faced with unexpected challenges or obstacles
• Planned multiple successful team building events. Busser
Olive Garden-Monroe, LA
May 2024 to August 2024
• Worked efficiently under pressure while maintaining a positive attitude in fast-paced environments
• Demonstrated strong attention to detail in setting up table settings according to restaurant standards
• Provided exceptional customer service by promptly responding to guest requests and inquiries Education
Bachelor's degree in Social Sciences
Louisiana Delta Community College - Monroe, LA
August 2024 to Present
Skills
• Leadership
• Communication skills
• Organizational skills
• Team development
• Attention to detail
• Flexibility
Certifications and Licenses
BLS Certification
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