Accounts Receivable Call Center

SAMANTHA WALKER

Core Competencies

COLLECTIONS SUPERVISOR, WITH AN EMPHASIS ON BUT

NOT LIMITED TO CREDIT CARDS, ACCOUNTS RECEIVABLE,

OVERDRAWN BANK ACCOUNTS, BUSINESS TO BUSINESS

COLLECTIONS, CALL CENTER, MULTI PHONE LINE

PROGRAMS, FDCPA PROFICIENT, KNOWLEDGE OF GREAT

PLAINS, SAGE AND SALESFORCE, CREDIT/DEBIT MEMOS,

INVOICE UPLOAD

CREDIT SPECIALIST/COLLECTIONS AGENT

RESULTS DRIVEN, MANAGEMENT EXPERIENCE, A/R

EXPERIENCE, HIGHLY MOTIVATED, WORK WELL IN GROUP

SETTINGS AND INDEPENDENTLY, EXCELLENT

COMMUNITCATOR WITH A TAKE CHARGE ATTITUDE

CONTACT

PHONE:

619-***-****

EMAIL:

********@*****.***

OUTSTANDING SKILL

CAN ADAPT TO ANY

PROGRAMS PROVIDED SUCH

AS SALESFORCE, GREAT

PLAINS, SAGE

EDUCATION

MSJC – MT SAN JACINTO COMMUNITY COLLEGE

SEPT 2015 – JUNE 2017

REAL ESTATE

FINANCE

ETHICS

WORK EXPERIENCE

AQUA LUNG COLLECTIONS CLERK

JAN 2022- JULY 20222

SOFT COLLECTIONS, MULTI LINE PHONES, ACCOUNT

COLLECTION NOTIFICATION, EMAIL INQUIRYS,

RESEARCH UNAPPLIED AND MISAPPLIED CASH

GEMOLOGICAL INSTITUTE OF AMERICA

AR ASSISTANT JUNE 2021- SEPT 2021

DATA ENTRY, ELECTRONIC CASH DEPOSIT, LIGHT A/P,

SPECIAL PROJECTS, MULTI PHONE LINES, UPDATE

ACCOUNTS, COLLECTIONS, CREDITS, DEBITS

FASHION FURNITURE RENTAL CREDIT SPECIALIST

MARCH 2019 – AUGUST 2019

APPROVED/DECLINED CREDIT, UPDATED ACCOUNTS,

ACCOUNT NOTIFICATION, CREDIT/DEBIT MEMOS, APPLIED

CASH PAYMENTS TO ACCOUNTS, PICK UPS, PAYMENTS, A/

R, RESOLVED MISAPPLIED AND UNAPPLIED CASH

BUFFINI AND COMPANY COLLECTIONS AGENT JUNE

2018 – DEC 2018

COLLECTIONS ON CURRENT AND DELINQUENT ACCOUNTS,

CREDIT/DEBIT MEMOS, SPECIAL PROJECTS, REFUND

REQUEST, COLLECTION NOTICES, COLLECTED

DELINQUENT PAYMENTS

SOUND UNITED ACCOUNT SPECIALIST

MARCH 2018 – JUNE 2018

INVOICE ACCOUNTS, CREDIT MEMOS, FILING INVOICES

ACE - AMERICAN COUNCIL ON EXERCISE

COLLECTION AGENT DEC 2016- SEPT 2017

MONITOR ACCOUNTS RECEIVABLE AND ENSURE

ACCOUNTS ARE WITHIN TERMS

RESEARCH AND RESOLVE UNAPPLIED CASH

RESEARCH AND RESOLVE MISAPPLIED CASH

SEND OUT CUSTOMER STATEMENTS

CREDIT CARD COLLECTIONS AND PROJECT RESOLUTION

IN HOME CAREGIVER FEB 2016- CURRENT

ELDERLY CARE, LAUNDRY, RECORD KEEPING OF

MEDICATION

LIGHT TRANSPORTATION

FEEDING AND CHANGING OF TUBES

DAILY INTERACTION WITH THE DOCTORS, NURSES, AND

SOCIAL SERVICE WORKER

AMD FINANCIAL INC. COLLECTIONS SUPERVISOR SEPT

2011- NOV 2015

PROVEN RECORD OF 90 PERCENT ACCOUNT RESOLUTION,

COLLECT ON DELINQUENT BALANCES., CREDIT MEMOS,

FDCPA COMPLIANCE, EMPLOYEE TRAINING SPECIALIST,

SUPERVISOR AND RESEARCH ANALYST, CHARGEBACK

RESOLUTION, COLLECTION NOTICES FOR COURT

APPEARANCE CALENDAR

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