Data Entry Customer Service
Resume:
ELIZABETH FLORES
*** **** ******, *** ***, Brooklyn, NY 11249 C: 347-***-**** *****.******.****@*****.***
Skills
Hub Spot
Zen Desk
Sales Force
Pipeline CRM’s
Great Phone Persona
Remote/In Person Coordinating
Customer Service
Operation Coordinator
Great Phone Persona
Mail-chimp & CRM’s
Event Planning
REMOTE PROGRAM ADVISOR 2022-2023
INSTITUTE OF READING DEVELOPMENT REMOTE
Assisted main sales team with client fittings and pulling items
Organized back stock garments and accessories
Maintained an orderly appearance of showroom items
ONLINE AUCTION SPECIALIST 2023-2024
HOUSING WORKS New York, NY
Answer customers inquiries by email, phone, and home page
Authenticate designer clothing, bags, jewelry, and housewares
Focus of the company is aiding the homeless, people with aids, and sustainability
REMOTE FIELD ORGANIZER 2022-2023
CADC – 501C3 REMOTE
Worked remotely to organize political canvassers
Call, email, and text organizing reminding and ensuring canvassers work daily
Assisted in the onboarding process of newly hired canvassers
Performed data entry using the company’s proprietary software
MARKETING & OPERATIONS COORDINATOR 2022-2023
OPPIZI REMOTE
Trained brand ambassadors and answered customer questions publicly
Programmed the app with locations and ambassadors work schedules
Assisted the hiring process of new, effective managers
Performed data entry using the company’s proprietary software
ADMINISTRATION & FUNDRAISING ASSISTANT 2022-2023
HEBREW FREE LOAN SOCIETY – 501C3 New York, NY
Assisted the Director of Advancement in processing donor acknowledgment letters
Accurately entered donor information into Sales Force and Excel
Researched potential funder lists for new donor prospecting
Helped correct data conversion from Donor Perfect to Sales Force
CLIENT & ACCOUNT DEVELOPMENT 2019-2020
THERADYNAMICS New York, NY
Answered client concerns and questions to maintain client relations
Engaged in outreach to communities, fostering new accounts
Sent emails and faxed the latest promotional campaign literature to clients
Researched areas of interest to develop more partnerships by using reporting analytics CRM system
EVENT PLANNING ASSISTANT – “GO GREEN” 2015-2018
TOWN SQUARE – 501C3 Brooklyn, NY
Reached out to vendors and foundations for charitable donations
Answered the public and community questions community managing
Involved with all details of event planning, main event being a green Initiative “GO GREEN”
Coordinated sponsor and partner relations onboarding and introductions
MARKETING ASSISTANT 2015-2017
POACHED JOBS – 501C3 New York, NY
Delivered written promotional materials to business owners in many boroughs
Charted demographic areas of interest for prospecting and goal setting
Collected interested partner data to report to supervisor
FABRIC SALES ASSISTANT 2015-2016
CARVEL New York, NY
Assisted in ordering colorway and different fabric content samples for the outside sales team
Coordinated by phone, mail, and email with global mills to order samples
Helped organize by pattern and content the sample show room
Sent sample orders by courier daily to local design houses and buyers
PROFESSOR 2013-2018
P.I. ART CENTER New York, NY
Course and syllabus planned, streamlining comprehendible learning objectives
Worked with students one on one for college entrance and portfolio preparation
Wrote recommendation letters for college and student visa acceptance
Taught introduction to sewing, design, and fabric usage
ISO RELATIONS DIRECTOR – FINANCE MERCHANT FUNDING 2013-2015
CROWD ADVANCE, HIGH TECH FUNDING, THE GREENPOINT GROUP New York, NY
Recruited sales offices that submitted client deals for merchant funding
Created lead lists of potential leads to grow company’s net portfolio, succeeding in millions profit
Assisted in the online form writing for funders and sales persons
Used the software systems such as Pipe Drive and ACT to ensure timely funding
Helped open a few funding companies start up ventures in the sales office requirement process
INSIDE SALES & ADMINISTRATION ASSISTANT 2010-2011
SHRED IT – DOCUMENT DESTRUCTION & RECYCLING New York, NY
Ranked #2 inside sales agent for the Northeast, winning travel to Mexico
Organized clients and daily production using companies CRM system
Researched and set local lead appointments for outside sales team
Onboarded phoned in customers and collaborated their logistical requests
Bonded and insured, background checked agent for company insurance policy
BEE GREEN 2009-2010
FABRIC & INDUSTRIAL WASTE MATERIALS BUYER New York, NY
Prospected and created a portfolio of corporate chain companies
Pitched recycle competitive buying prices based on various global competitors
Communicated transportation planning with the logistics department
Occasionally visited local vendors to take a look at their facilities and materials
Assisted in the onboarding process of the client
Education
Master of Arts: Conservatory Studies 2008
Carnegie Mellon University Pittsburgh, PA
Bachelor of Arts: Liberal Arts 2003
Marymount Manhattan College New York, NY
Extra Curricular
CIVIL SERVICE YEAR
AMERICORE – AMERICA READS Flint, Michigan
Tutored incarcerated juveniles and adults, taught after school grade k5, helped organize the library.
BOARD MEMBER
ARTS IN ACTION – 501C3 Brooklyn, NY
3 years service, community outreach, planning, event organizing, sponsor relations, research.
Purchased a house in Detroit to foster artist residencies, utilizing sponsor donations.
COMMUNITY GARDEN RESTORATION & ACTIVE MEMBER
RISEBORO – 501C3 Brooklyn, NY
Active garden member and restoration aid for the past 7 years.
CHAT CAMPAIGN VOLUNTEER
DEMOCRACY NOW – 501C3 Brooklyn, NY
Text chatted all New Yorkers encouraging and giving information for voting, nonparty specific.
References
ELIZABETH VASQUEZ 347-***-****
OPPIZI - SUPERVISOR *********.******@*****.***
NATY MORLA 917-***-****
TOWN SQUARE - COLLEAGUE ********@*****.***
ERIN MIKULENKA
POACHED JOBS - SUPERVISOR 512-***-****
****@***********.***
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