Customer Experience Service

VE

VINCENT EDWARDS

*******.*********@*****.*** 702-***-**** Las Vegas, NV 89146

Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences. Friendly professional with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality. Menu knowledge

Cash Handling

Food presentation

Relationship Management

Menu presentation

Professional Attitude

Order Taking

POS system operations

Health Code Compliance

Mirage Hotel Las Vegas, NV

Foodserver/Restaurant Waiter

11/1989 - 07/2024

Greeted guests in a friendly and welcoming manner. Informed customers of daily specials and menu changes. Reno Hilton/Flamingo Hilton Reno Reno,

NV

Assistant Restaurant Manager

10/1980 - 10/1989

Assisted in recruiting, training, and scheduling staff members. Provided leadership and direction to restaurant employees. Ensured compliance with health and safety regulations. Colorado Technical University Colorado Springs, CO Bachelor of Science in Business Administration

11/2014

Won excellence of service awards two times. Numerous accomendations for customer service. Summary

Skills

Experience

Education and Training

Accomplishments

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