Customer Service Representative
Resume:
Courtney Williams
Chicago, IL *****
*********************@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Family Dollar - Berwyn, IL
May 2023 to Present
Cash handling receiving merchandising housekeeping Packer
Pamco printed tape & label Co - Des Plaines, IL
November 2022 to November 2022
Check labels for any defects before weighing labeling while paying attention to all customer specifications on each order and securely pack them to avoid any damages Assembler
Thule Group Americas - Chicago, IL
February 2022 to May 2022
Assembled storage bin compartments for vehicles
Packer
Cenveo Worldwide Limited - Chicago, IL
October 2021 to January 2022
Periodically inspect envelopes for the correct amounts while rapidly coming from machine paying great attention to ink color seals perforations print and window placement to ensure great quality before packaging
Picker/Packer
Pet Food Experts Inc - Des Plaines, IL
February 2019 to February 2021
Accurately pick and pack customers orders ensuring accuracy of quantity and quality of products before shipping. Maintaining clean safe and pleasant work environment Warehouse Associate
SURESTAFF - Des Plaines, IL
October 2019 to February 2020
Pick orders from pick list ensuring the correct quantities and no damages before packing and shipping orders
Team Lead
A.C. Moore Commerce
August 2017 to August 2019
Performed cycle counting for inventory checks
● Packaged and picked arts and crafts supplies
● Trained 15-20 employees
● Entered data into our system and kept track of missing items and changes in orders
● Followed safety protocols
Racker
Surface Solutions Group LLC
April 2017 to June 2017
Racker
● Strung metal coils onto racks to be spray painted for medical devices
● Followed safety procedures
● Packaged and shipped the metal coils
Warehouse Associate/Packaging/Picking
Elite Staffing
March 2013 to May 2016
Cleaned and maintained warehouses based on safety standards
● Scanned container labels
● Verified contents and utilized an RF scanners
● Staged products between receiving, storage, and shipping areas
● Documented all shipments and orders to ensure accuracy Education
High school diploma
Austin career education center - Chicago, IL
August 2004 to January 2008
Skills
• training
• Inventory
• Order Puller
• Picker Packer
• Shipping Receiving
• Microsoft Word (10+ years)
• Pallet Jack
• Warehouse Experience
• Merchandising
• Manufacturing
• Assembly
• Materials Handling
• Machining
• Quality Inspection
• Cleaning Experience
• Blueprint Reading
• English
• Assembly
• Merchandising
• Blueprint reading
• Manufacturing
• Training & development
• Distribution center
• Warehouse experience
• Computer skills
• Organizational skills
• Communication skills
• Order fulfillment
• Microsoft Office
• Order picker
• Math
• Shipping & receiving
• Computer literacy
• Quality control
• Time management
• Stocking
• Customer service
• Data entry
Certifications and Licenses
Driver's License
Pallet Jack Certification
Forklift Certification
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