Stanley Etienne
**** ******* **, ************, ** 32207 United States 917-***-**** ****************@*****.*** Professional Summary
Detail-oriented and results-driven General Manager with over 7 years of experience managing Accounts Payable/Receivable processes and providing top notch customer service while doing it. Knowledge & Skills Areas
Accounts Payable/Receivable – Account Reconciliation – Collection and Dispute Resolution Customer Relationship Management – Financial Reporting – Invoice coding and Billing – Microsoft Applications Professional Experience
General Manager, Homewood Suites by Hilton Jacksonville St. John’s Town Center 04/22 –10/23
• Oversaw all operations at 128 room property.
• Provided comprehensive financial and analytical reporting services to ownership.
• Oversaw all aspects of Accounts Payable/Receivable including billing, collections, payments and account reconciliation for dozens of accounts.
• Prepared and distributed monthly invoices and statements to clients.
• Ensured that all invoices were paid monthly and budgeted projects were scheduled and paid during correct period.
• Coded invoices to correct GL code and processed payments.
• Completed budget and financial reporting.
Assistant General Manager, Homewood Suites by Hilton Orlando Airport 06/21 – 04/22
• Oversaw most on property AR/AP and ensured payments to travel agencies.
• Prepared and distributed monthly invoices and statements to clients.
• Coded invoices to correct GL code and processed payments.
• Completed month end preparation and analysis. Ensured all open statements were reviewed and paid open invoices.
• Sent out bills weekly for AR and followed up with Aging accounts.
• Helped prepare monthly financial reporting for ownership. Guest Service Manager, Homewood Suites by Hilton Orlando Airport 10/16 – 06/21
• Oversaw Front desk and shuttle departments.
• Completed all hiring and training of staff related to those departments to ensure billing was setup correctly.
• Coded invoices to correct GL code and processed payments.
• Implemented incentives to drive performance.
• Accounts Payable/Receivable leader, Vendor Management and commission payments to travel agencies. Education
University of Central Florida 05/13
Associates Degree in Business Administration
References
Available upon request.