Customer Service Client Services

Kimberly Richman ** Pitt Street New York, NY *****

973-***-**** ************@*****.***

EDUCATION

LIM College New York, NY December 2020

Bachelor of Science in Fashion Media

Syracuse University

Bachelor of Arts & Sciences in Art History Transferred WORK EXPERIENCE

Lowenstein Sandler LLP New York, NY Dec 2023 - Present Client Services/Events Specialist

● Assist Office Managers to ensure a high level of customer service

● Support events team to execute both internal and external events

● Communicate with food and beverage vendors

● Maintain and organize office pantries and conference rooms

● Provide white-glove service for all employees and clients in the NYC office Freshfields Bruckhaus Deringer New York, NY May 2023- December 2023 Receptionist/Junior Assistant Event Coordinator

● Handled all logistics onsite for firm events

● Assisted in planning events with attention to financial and time constraints

● Responsible for search of venues externally and implementation of activities for internal events

● Oversaw event execution

● Utilized Condeco Booking Software

Ackman-Ziff New York, NY May 2022- March 2023

Front Desk Receptionist

● Greet visitors, answer phone calls, and run errands

● Maintain calendars for appointments, sort mail, make copies, and plan travel arrangements

● Utilize Salesforce to enter information for Broker coverages

● Head of event coordination for all company networking events Sommet Dame New York, NY January 2019- July 2019 Style Editor

● Acted as ranking site manager under the direction of the publisher

● Developed content strategy and ensure that the site’s editorial vision was carried out

● Reviewed, edited, and approved content

● Fact checked citations and examined all references Michael Kors New York, NY July 2018- August 2018

Temporary Sample Coordinator

● Supported the buying team for small leather goods and handbags within the merchandising department

● Responsible for sample management as well as updating files and sample images for weekly reports Authentic Brands Group New York, NY August 2018 - December 2018 PR intern- fashion & luxe

● Supported the PR team in representing the company’s Lifestyle brand portfolio, including Herve Leger and Nine West

● Tracked, compiled, archived and shared press clips and recap reports inclusive of print, online, and broadcast

● Supported the planning and execution of promotional brand events such as press previews and New York Fashion Week Tory Burch New York, NY September 2017-December 2017 Intern for Head Stylist of Ecommerce

● Pulled and repped 30+ garments and 50+ accessories for weekly photo shoots for e-commerce site

● Prepped clothing and dressed models during weekly photoshoots for e-commerce images

● Managed returns of brand products on a daily basis to make sure all products were in their proper locations

● Created mood/vision boards of outfits for weekly presentations with the company’s Vice President of Special Projects RELEVANT SKILLS & EXPERIENCES

Expert Knowledge in Microsoft Office (Excel, PowerPoint, Outlook & Access), Salesforce, Condeco Booking Software

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