Ux Designer Ui

Mounika Mendu

Senior UX/UI Designer

Fremont, CA

Phone: +1 - 510-***-****

Email: *******.*******@*****.***

Portfolio: https://uxfol.io/mounika

Password: Mendu

Professional Summary

With 7 years of professional experience, including 6 years as a UX designer, I have collaborated with product and engineering teams to build user-centered experiences for web and mobile apps, contributing to user success. Proficient in design tools like Figma, Adobe XD, Sketch, and InVision, I have utilized my understanding of the Design Thinking process to improve conversion rates and enhance user experiences through research, analysis, and prototyping. My expertise includes designing graphic interfaces for various platforms and creating sketches, wireframes, and prototypes using diverse tools. I thrive in multidisciplinary teams, adapting quickly to new technologies and software applications while demonstrating strong problem-solving abilities and effective communication skills.

Professional Experience

United HealthCare, Minneapolis

Senior UX/UI Designer

Apr 2023 – Present

United HealthCare is an American multinational health Insurance and services Company based in Minneapolis, Minnesota. UHG offers insurance products under UnitedHealthcare, healthcare services and care delivery aided by technology and data under Optum.

• Conducted heuristic evaluations and UX audits of the Field Leadership Portal, proposing changes for improved visibility, page layouts, navigation, and interactions.

• Collaborated with cross-functional teams, including product managers, UX designers, engineers, and stakeholders, to translate research findings into design concepts, requirements, wireframes, and prototypes, optimizing and simplifying complex processes to reduce cognitive load and minimize user errors

• Designed and delivered user-centric digital experiences by creating wireframes, prototypes, and information architecture, ensuring compliance with usability standards, accessibility guidelines, and industry best practices.

• Designed and implemented user-friendly layouts for integrated digital portals, ensuring consistent themes across multiple applications while collaborating with cross-functional teams to enhance user experience.

• Collaborated with cross-functional teams, including business product owners and IT engineers, to develop data- driven, innovative solutions that enhance product offerings and improve user satisfaction through rigorous testing and user feedback.

• Designed positive user experiences for chat interfaces and native iOS applications, adhering to Apple's Human Interface Guidelines, and created visually impressive designs for web, desktop, responsive, and mobile applications.

• Led discovery, user journeys, user flows, workflow creation, and end-to-end design processes to enhance user experience and optimize product functionality. Produced mockups, low-fidelity and high-fidelity prototypes, and wireframes using Figma and Miro, ensuring alignment with business needs. Conducted usability testing activities to validate design solutions.

• Created and maintained user journey maps, personas, and scenarios to inform design decisions, ensuring user- centered design principles were integrated throughout the development process.

• Developed and iterated on workflow and interaction designs, utilizing existing Design Systems and UI styles to maintain consistency, streamline workflows, and improve user satisfaction and productivity.

• Designed and implemented intuitive data visualizations, transforming complex datasets into user-friendly interfaces to enhance decision-making and user engagement.

• I have extensive experience using Protopie to create high-fidelity, interactive prototypes that simulate complex user interactions. My proficiency in Protopie has enabled me to effectively communicate design concepts and gather valuable feedback throughout the development process.

• Conducted co-design sessions to foster innovative ideas, mentored and trained UX/UI designers on complex projects, and ensured technical feasibility of designs with developers.

• Worked on Unity projects, creating mockups, prototypes, and wireframes, and designed and developed prototypes for user interviews and usability tests, presenting designs to shareholders and incorporating their feedback.

• Supported preparation and moderation of user evaluations and generative user research, while contributing to the development and maintenance of UI requirements and documentation. Environment: Adobe XD, Protopie, Figma, Miro, Adobe XD, InVision, Sketch, Adobe Photoshop, Adobe Illustrator, WordPress, JavaScript, HTML, CSS, Google Docs and Spreadsheet, User-centric Design. National Grid,Boston

Senior UX/UI Designer

Apr 2022 – Mar 2023

National Grid is an international electricity and gas company based in the UK and northeastern US. It plays a vital role in delivering gas and electricity to millions of people in a safe, reliable and efficient manner.

• Designed and developed bulk payment process for web, Tablet and mobile applications, ensuring a seamless user experience.

• Conducted user research and usability testing to gather feedback and iterate designs.

• Evaluated and improved design solutions based on user feedback, analytics, and emerging technologies

• Implemented Atomic Design principles to create a scalable and maintainable design system, ensuring consistent UI components across multiple projects.

• Enhanced collaboration between design and development teams by establishing a shared component library and documentation, streamlining the design-to-development workflow.

• Created intuitive and visually compelling data visualizations that enhance user experience and facilitate informed decision-making. My expertise includes developing interactive dashboards and visualizations using tools such as Tableau, Power BI, and Figma, transforming complex datasets into accessible and engaging formats.

• Extensive background in E-Commerce with deep expertise in high-transaction environments, focusing on visual and interactive design to enhance user engagement and provide a comprehensive vision for website interactivity.

• Created analytical dashboards for finance, marketing, and operations projects, enabling stakeholders to easily track key performance indicators and make data-driven decisions.

• Worked in Scrum Agile framework, attending daily Scrum meetings and participating in sprint planning.

• Collaborated with cross-functional teams to align business goals with user needs, enhancing team synergy and streamlining project execution for improved efficiency across departments.

• Developed design systems and maintained consistency across products.

• Created visual designs consistent with the brand.

• Developed wireframes and prototypes to visualize and test design concepts. Environment: Figma, Adobe XD, InVision, Sketch, Adobe Photoshop, Adobe Illustrator, Saas, WordPress, JavaScript, HTML, CSS, Google Docs and Spreadsheet, User-centric Design. FreedomPay, Philadelphia

UX/UI Designer

Dec 2020 –Mar 2022

FreedomPay is a company that provides payments platform as a service.FreedomPay developed a gateway for credit card processing (FreeWay) that captures detailed transaction data. That data can be mined for real time intelligence from disparate systems allowing merchants insight into their sales.

• Created effective sketches, prototypes, and high-fidelity wireframe mockups using Adobe XD and Figma.

• Worked in a fast-paced Agile environment, attending daily Scrum meetings and participating in sprint planning.

• Designed graphic user interface elements and built page navigation and search fields.

• Provided clickable prototypes and examples of data visualization projects to demonstrate practical experience and capabilities.

• Possess a comprehensive understanding of UX principles and practices, ensuring user-centered design and optimal user experiences across digital platforms.

• Collaborated with a team of UX designers to create and implement global components.

• Conducted user testing to evaluate the usability of designs and gather feedback.

• Enhanced the performance of the main front-end website and ensured UI/UX design feasibility.

• Modified designs and specifications of the mobile application.

• Analyzed code requirements and collaborated with front-end developers. Environment: Figma, Design system, Adobe XD, InVision, Adobe Photoshop, Adobe Illustrator, WordPress, JavaScript, HTML, CSS, Google Docs and Spreadsheet, User-centric Design. BD - Becton Dickinson and Company, SanJose

UX/UI Designer

Apr 2018 – Dec 2020

Becton, Dickinson and Company, also known as BD, is an American multinational medical technology company that manufactures and sells medical devices, instrument systems, and reagents.

• Worked on the medical device, conducted comprehensive user research, including customer interviews, surveys, and usability testing, to gather insights and identify user needs, pain points, and behaviors for surgical navigation and data products.

• Developed user interface designs that serve as the definitive Product Requirements Document (PRD) and Functional Requirements Document (FRD) for GUI developers, ensuring alignment with project goals and user needs.

• Translated user research findings into comprehensive interface designs that function as detailed PRD/FRD documents, facilitating seamless collaboration between design and development teams for effective product delivery.

• Utilized responsive design techniques for mobile and web screen sizes.

• Created mockups, styles, wireframes, and prototypes and Stayed updated on new industry trends, competitor medical devices, best practices, and emerging technologies in UX design and research.

• Collaborated with frontend and backend software teams, clinical engineers, and product managers to design and build detailed prototypes and release candidates for product UIs, ensuring thorough user evaluation.

• Demonstrated experience in the medical product industry with a strong understanding of IEC 62366-1 and FDA Human Factors Guidance. Proficient in IEC 62304 (software lifecycle processes for medical devices), ensuring compliance and usability in product design.

• Skilled in utilizing UI kits and maintaining design consistency across multiple products. Well-versed in accessibility standards and best practices in medical device design to enhance user experience for diverse populations.

• Proficient in using Jira for project management within an Agile framework. Experienced in designing for 3D applications and 3D modeling, integrating innovative solutions into medical device interfaces..

• Measured the impact of design changes on user efficiency and effectiveness, ensuring UX improvements directly contributed to better user outcomes and experiences. Environment: Adobe Photoshop, Adobe XD, Figma, Miro, Adobe Illustrator, Adobe Dreamweaver, Power BI. People Tech Group, India

Web Designer / Developer

Apr 2017 – Jan 2018

• Developed front-end single-page web applications and components using HTML5, CSS3, and JavaScript.

• Worked on responsive developing screens.

• Developed page layouts and navigation, presenting designs and concepts to clients.

• Debugged and fixed errors with appropriate solutions. Environment: HTML, CSS, Java Script,Type Script, Angular, React. Education

B. Tech in Computer Engineering -2017

SR Engineering College, India

Technical Skills

Design Tools: Figma, Adobe XD, Sketch, InVision, InDesign, Adobe Photoshop, Adobe Illustrator, 2D/3D Unity, Spark AR Design Thinking Process: Empathize, Define, User Research, Ideate, Collaborative Skills, Wire-framing and UI Prototyping (Sketches, Wireframe, Low-Fi, and High-Fi Prototype), Visual Communication, Interaction Design, Information Architecture (IA), Analytical Skills, User Empathy, Mental Model, Card Sorting, SWOT & Moscow, Journey Map, User Flow, User Personas, Usability Testing, A/B Testing, Focus Group Web Technologies: HTML5, CSS3, WordPress, Bootstrap, JavaScript Certifications

• Developed Responsive Web Designing

• Start the UX Design Process: Empathize, Define, and Ideate

• Build Wireframes and Low-Fidelity Prototypes

• Conduct UX Research and Test Early Concepts

• Foundations of User Experience (UX) Design

• Create High-Fidelity Designs and Prototypes in Figma

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