Executive Assistant Administrative

Faith Dele-Oni

Phone: 774-***-**** Email: **************@*****.***

**** ***** ***, *** ***, Philadelphia, PA 19128

Highly motivated coordinator with over 5 years of experience in organizational planning, proficient in customer recruitment, and following company protocols. As a friendly team player, the hope is to leverage the acquired skills to help advance your organization's goals. As an MBA graduate, I can solve problems from a micro and macro perspective while maintaining clear focus and precision.

EDUCATION

BRIDGEWATER STATE UNIVERSITY Bridgewater, MA

Master’s in Business Administration September 2019 - May 2021

Bachelor of Science in Management, Concentration in Marketing September 2013 - May 2015

Member of the American Marketing Association (AMA)

UNIVERSITY OF MASSACHUSETTS DARTMOUTH Dartmouth, MA

Graduate Certificate in Business Analytics September 2017- May 2019

CAPE COD COMMUNITY COLLEGE

Associate of Arts in Liberal Arts West Barnstable, MA

September 2011 - August 2013

PROFESSIONAL EXPERIENCE

TEMPLE UNIVERSITY Philadelphia, PA

Executive Assistant to the Office of the Provost/ Lead Administrative Assistant November 2021 - Present

Provide high-level administrative support to the Senior Executive team within the University.

Lead administrative staff within the Office of the Provost

Work directly with the Vice President of Diversity, Equity & Inclusion, perform a variety of complex administrative functions, which are of a sensitive and confidential nature

Exercise considerable tact and integrity in handling matters delegated by the Senior Administrator

Regularly work with a wide array of university-wide constituents.

GRANITE TELECOMMUNICATIONS Quincy, Ma

Provisioning Officer October 2017 – November 2021

Process all toll free, voicemail, and conferencing requests for customers

Update premier account representatives with information on pending orders

Answer inbound calls from customers

Analyze issues and report findings to other departments

CRESCENT CREDIT UNION Brockton, Ma

Bank Teller November 2015 – June 2017

●Provided account services to customers by receiving deposits and loan payments, cashing checks, issuing saving withdrawals, recording night and mail deposits, selling cashier and travelers checks and series e-bonds

●Addressed customer concerns in person and via telephone

●Reconciled cash drawer by proving cash transactions and participated in counting of currency as a form of maintaining the supply of cash and currency

●Maintained bank procedures and protocols that included the confidentiality of customer information

CAMPUS SPECIAL Bridgewater, Ma

Account Manager and Co-Founder March 2014 - July 2014

Co-founded the organization at Bridgewater State University

Collaborated directly with local business owners in Bridgewater, MA

Acquired skills in client management, account handling, receivables, and advanced selling techniques

SKILLS

TECHNICAL SKILLS: Proficient in Microsoft Office: Word, PowerPoint, and Excel. Proficient in Marketing and Management Strategies and Advertising.

LANGUAGES: Fluent in Yoruba, Basic Proficiency in Spanish

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