ERNIE AVALLONE
**** *** **. ********, *** YORK **358• 646-***-****
Email: ********@*****.*** LinkedIn: linkedin.com/in/ernie-avallone-a2872019 PROFESSIONAL EXPERIENCES
CenturyLink-Lumen Technologies New York, NY
Senior Account Director II 2018-2022
Sold new Lumen products and services within an assigned account base of high value existing enterprise clients increasing monthly revenue by over 30%. Prospected new clients to establish new logos by creating relationships with property management companies along with email campaigns. Managed the entire sales process including development and implementation of an opportunity pursuit plans, for customers, based on customer and industry analysis. This includes preparing executive profiles and continuously studying industries, business challenges and trends. Mandated to leverage extensive industry knowledge and customer contact base to start and grow a new NYC Enterprise team and uncover new revenue channels. Took on the role as sales team leader as interim sales manager aiding in client calls to close business, as well as maintaining teams KPI’s, and funnel management while reporting directly to the VP. My percentage of new logo’s and managing assigned accounts was approximately 80% new logos with 20% assigned accounts.
Utilize my ability to identify as well as analyze a client's requirements to develop tailored solutions recommendations that achieve their business goals. Consulted with prospects within territory to determine pain points and develop targeted presentations for complex and technical product suites in collaboration with the sales engineering team to constantly exceed monthly sales goals by over 130% of an average sales quota of $7,700. The largest opportunity closed was $248,000 in monthly revenue by uncovering a new client through a mass email campaign and collaborating with our partners to create and develop a next generation E911 system utilizing Lumen’s managed services and networks then partnering with governments sales executives to resell the E911 solution to government agencies. Time Warner Cable-Spectrum Business New York, NY
Business Account Executive 2015-2017
Constantly prospecting and driving activity through cold calling, setting appointments, working with referral partners and managing assigned accounts to generate new opportunities as well as growth. Probing customers to discover new solutions for their business needs as well as maximize revenue opportunities. Prepared and presented professional sales proposals and presentations that align with client business goals and objectives. Self-generate leads through industry networking, vertical trade shows and referrals. Maintained all sales databases necessary to report sales activity and customer information. Took initiative to manage sales team when management was not present working closely with the sales director. Worked in conjunction with other business services support groups, including sales engineering, sales support and marketing personnel.
Oheka Castle Huntington, NY
Restaurant Manager 2011-2015
Hiring, training, aiding with current staff advancing as well as scheduling staff of 13, and keeping track of their hours and payroll. Developing and contributing to marketing plans to promote the restaurant by creating a partnership with Opentable to increase traffic flow by 40% as well as maintained the 5 Diamond Award. Handling customer complaints and feedback, and keeping customers happy. Designed menus as well as private parties for the owner and guests. Opened and closed as well as maintained revenue and inventory. Aided in bartending as well as servicing tables, receiving numerous compliments from guests by going over and beyond their expectations. Created dinner packages to draw in more reservations and revenue.
Sprint- Nextel Communications New York, NY
Business Wireless Solutions Account Executive 1997-2012 Consistently achieved over 100% of sales quota.
Generated new wireless sales through telemarketing, direct mail campaign, cold calling and referrals increasing overall market penetration within new and existing accounts. Suggested new wireless products, such as GPS and Blackberry, in conjunction with third party vendors; increasing revenues by an average of 12%. Sold directly to General Business Customers with employee range of 1 to 1000. Partnered with GAM’s to sell into local government agencies – DOIT, NYPD PBA and NYCHA. As a sales team leader trained and coached new hires; developed their sales skills to help them achieve 100% of quota while acting as interim sales manager. Managed opening and closing of retail store, banking, merchandising and inventory procedures. Implemented new procedures and ideas designed to increase productivity among sales and administrative staff. Increased product sales by 20% through successful customer follow-up and product knowledge. Developed new promotions and marketing strategies that help increase sales, including organizing special events and employee days.
EDUCATION
Queens College - Queens NY
Major: Business administration, Management and Marketing Degree: Bachelors
COMPUTER SKILLS
Microsoft Exchange, Word, Excel, Outlook and PowerPoint. SalesForce.com and Micros LANGUAGES
Fluent in Italian with knowledge of Spanish.
AWARDS RECEIVED
Sprint-Nextel President Council Honors – top 16% of direct sales force, over 134% of quota 2005 Nextel President’s Council Winner- top 8% of direct sales force, over 125% of quota 2004 Sprint Pinnacle gold level in sales achievement, ranked in top ten salesmen in the entire NY region- 1997 CenturyLink/Lumen - Top 10% of New York region with over 150% of quota Q2 and Q4 of 2019 as well top 5% of 2021