Ivlyps M. Serrano
*************@*****.***
Professional Background
Pharmacy Technician Certificated with +10 years experiences in pharmacy area. Professionally trained with experience ensuring high standards of culturally competent care for wide variety of patients with diverse needs. Responsible with excellent communication skills demonstrating experience in Pharmacy area.
Skill Highlights
ER experience Customer service
Clinical experience Medical coding
Hospice care experience. Medical terminology
Open medical record Patient-focused Organizational skills Bilingual
Phone communication Strong medical ethic Computerized patient profile
Strong clinical judgment
Professional Experience
04/2022- actual Neighborhood Health Center, Buffalo NY
Pharmacy Technician/Inventory Coordinator
Preparing and dispensing medications.
Count stock and enter data in the computer system to maintain inventory records.
Enter medical orders.
Process refills of medications
Cleaning shelf and check the expiration date on medicines.
Makes calls to patients to get medical information.
Provide patient education.
Ensured HIPAA compliance.
Prepare and make medication delivery.
Answer calls from patients and providers.
09/2021- 02/2022 Food Services, Buffalo NY
School Food Service Helper
Prepare work areas
Restock service stations
Prepare and serve food and drinks
Answer questions
Clean tables and dining areas.
10/2020-05/2021 Amazon, Buffalo NY
Driver
Transporting and delivering goods and/or items to clients or business in a safe, timely manner.
Examining and/or reviewing orders before and after delivery to make sure that orders are complete, charges are right, and clients are satisfied
Helping with the loading and unloading of materials from the delivery vehicle
Building and maintaining a healthy relationship with clients by answering any questions they may have and handling their complaints.
06/2018-09/2020 Parkview Health Services
Pharmacy Technician
Preparing and dispensing medications. This includes mixing pharmaceutical preparations, filling units, and processing labels for bottles and blister cards.
Count stock and enter data in the computer system to maintain inventory records.
Process records to medication dispensed to patients and enter corresponding data into the computer system.
02/2009- 04/2018 First Hospital Panamericano, San Juan, Puerto Rico
Pharmacy Technician
Enter medical orders.
Make purchases of medicines.
Verification of interaction prescription drugs.
Orientation all nursing personnel on the use of drugs.
Check the expiration date on medicines.
11/12-02/13 SSS (Pro-talents), San Juan, Puerto Rico (temporary)
Pharmacy Technician
Makes calls to doctors and patients to get information.
Check the federal standards for the approval of drugs.
Provide patient education.
Ensured HIPAA compliance.
Interviewed patients to obtain medical information.
Authorized drug refills and provided detailed prescription information to pharmacies.
Experience with various medical conditions including Cancer and Pregnancy High Risk.
03/2012 – 04/2012 MMM/PMC (MSSS) San Juan, Puerto Rico (temporero)
Pharmacy Technician
Makes calls to doctors and patients to get information.
Check the federal standards for the approval of drugs.
Provide patient education.
Ensured HIPAA compliance.
Interviewed patients to obtain medical information.
Authorized drug refills and provided detailed prescription information to pharmacies.
Experience with various medical conditions including Parkinson's, Dementia, Diabetes, Cancer, Alzheimer's.
10/2011 – 02/2012 Comprehensive Pharmacy Service Rio Piedras, Puerto Rico
Pharmacy Technician-
Provide patient education.
Interviewed patients to obtain medical information.
Enter medical orders.
Make purchases of medicines.
Verification of interaction prescription drugs.
Orientation all nursing personnel on the use of drugs.
12/2004 – 11/2008 Walgreens Rio Piedras, Puerto Rico
Pharmacy Technician-
Entry medical orders in system.
Request authorization for medical plans.
Request medicines through the different distribution of it home.
Verification of inventory.
Preparation of the drug mixture.
Re-Call.
Education and Training
2017-2020 National University College, San Juan, Puerto Rico
BSN, Nursing
Bachelor Degree
Graduation Date 7/2020
2015- 2016 National University College, San Juan, Puerto Rico
RN,Nursing
Associated Degree
Graduation Date 6/2016
2007 John Dewey College San Juan, Puerto Rico
Pharmacy Technician
Associated Degree