Business Development Cost Control

Steve Potts

Austin, Texas ***** • 512-***-**** • ***************@*****.***

Professional Summary

Dynamic and results-oriented leader with over 20 years of experience in operations management, and business development. A track record in driving customer engagement, cost control, and financial success. Adept at managing large teams, developing strategic objectives, and implementing innovative marketing strategies. Exceptional leadership skills, proactive problem-solving, and a commitment to exceeding organizational goals.

Core Competencies

-Operations Management: Expert in supervising daily operations, ensuring efficiency, and maintaining high standards.

-Financial Acumen: Skilled in budget planning, financial analysis, and cost control measures.

-Business Development: Strong ability to identify market trends, introduce new products, and develop strategic business plans.

-Customer Engagement: Proficient in designing and executing strategies to enhance customer satisfaction and loyalty.

Professional Experience

Owner Phillmarc Rood, LLC - Austin, Texas

September 2002 – Present

-Successful management of all aspects of operations, from financial planning to staff supervision.

-Develop and implement budget plans that achieve targeted financial outcomes. – Train and lead a team of 50+ employees, fostering a culture of excellence and accountability.

-Design promotional materials, including menus and flyers, to drive customer engagement and brand visibility.

Manager of Business Development AT&T - Austin, Texas

January 1999 – August 2002

-Lead sales campaigns and pipeline creation, contributing to a significant increase in revenue.

-Assist senior management to develop long-term strategic objectives and align with market trends.

-Determine pricing schedules and discount rates to optimize profits and market competitiveness.

Education

Bachelor of Business Administration (BBA) Saint Edward's University - Austin, Texas Graduated Magna Cum Laude

Skills

-Operational Efficiency

-Financial Plans & Budgets

-Staff Supervision & Training

-Sales & Marketing Strategy

-Customer Relationship Management

-Labor Cost Controls - Schedule Management

Awards & Honors

Magna Cum Laude, Saint Edward's University

References

Available upon request.

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