Pharmacy Technician Trainee
Resume:
Cathy Evans
Front office receptionist/Sales representative
Cleveland, OH 44128
***********@*****.***
I am an outgoing, honest, and very loyal person who enjoys learning new things. Although my main experience is in the health care field and the retail world, I would love to excel in a different career. I take pride in working and caring for others and at the same time can work efficiently on my own under the same aspects. I am looking to work in a field where I can develop and excel to greater heights. I have years of experience in both fields.
Authorized to work in the US for any employer
Work Experience
Pharmacy Technician traniee
Giant Eagle pharmacy - Maple Heights, OH
January 2024 to Present
Assisting customers at will call, stocking prescriptions and medication, answering phones, refills, etc Health Unit Coordinator (HUC)
South pointe ICU Cleveland Clinic - Warrensville Heights, OH March 2023 to Present
Assisting family members and patients, discharging patients, admitting patients, scheduling patient transport and transportation, updating and signing off on patient medical orders, answering multi line phones, transferring calls, making announcements throughout department, taking mail to mailroom, patient charting, using Epic and Teams, etc.
Cashier/Stock
Zak Supercenter - Bedford Heights, OH
September 2023 to December 2023
Assisting customers at the register for check out, lottery, stocking, etc Clinical Engineer
Cleveland Clinic - Cleveland, OH
February 2023 to June 2023
Cleaning/ collecting dirty/ delivering medical equipment to the proper locations throughout the hospital, answering phones, placing orders for equipment, dispatching, etc. Customer Service Representative
Provide A Ride - Cleveland, OH
October 2022 to February 2023
Providing exceptional service, answering incoming calls, verifying/updating customer information, scheduling and canceling rides, verifying appointments, transferring calls to dispatch, etc. Dietary Aide
Cleveland Clinic - Cleveland, OH
September 2021 to February 2022
Taking patients orders on tablet or over the phone, setting up trays according to patients orders or diet, delivering orders for breakfast/lunch, etc
Shift Supervisor
Rite Aid - Maple Heights, OH
October 2020 to February 2021
Opening and closing store, overseeing employees and pharmacy, handling cash and safe drops, making deposits to the bank, stocking, unloading truck. Checking in vendors, etc. Picker/Packer
Amazon Fulfillment Associates - North Randall, OH
September 2019 to January 2020
Pick Customer’s orders.
Receptionist/Office Assistant
Elgin Furniture - North Randall, OH
October 2018 to February 2019
Greet guest, taking payments, answering multiple line phone system, taking messages, transferring calls, running errands, opening/closing store, making bank deposits, entering customers information into Frog system, entering guest pick up orders into Frog, entering finance information into Compass system, processing sales through Frog, applying customers for credit through Synchrony Bank, Pulling credit through CBC system Transunion, selling property insurance offered by company, etc. Shift Leader
Walgreens - Garfield Heights, OH
February 2017 to August 2017
Overseeing employees, handling safe and cash, stocking store, greeting customers, helping customers, overseeing pharmacy, photo, etc
Front office receptionist/Sales representative
Elgin Furniture, OH
September 2015 to June 2016
Greet guest, taking payments, answering multiple line phone system, taking messages, transferring calls, running errands, opening/closing store, making bank deposits, entering customers information into Frog system, entering guest pick up orders into Frog, entering finance information into Compass system, processing sales through Frog, applying customers for credit through Synchrony Bank, Pulling credit through CBC system Transunion, selling property insurance offered by company, etc. Waitress
Bar Louie, OH
June 2015 to September 2015
Greeting guest, taking entrée, appetizer, and drink orders. Serving orders, event stands and set up, etc. Bartender
Marigold Catering, OH
September 2014 to February 2015
I prepared alcohol beverages and non-alcohol beverages for the guest of Severance Hall etc. Waitresses/ Bartender
Olive Garden, OH
October 2012 to September 2014
I was a waitress and bartender giving a delightful Italian experience. I offered promotional entrees and drinks, providing guest upon their request beverages and entrees, I prepared alcohol beverages and non- alcohol beverages for guest and the servers, cleaned and sanitized my station, etc. Call Center Customer Service Representative
Stanley Staffing Agency
March 2012 to February 2013
Making outbound and taking inbound calls to schedule clients for their annual physical with their choice of Doctors office over headset while entering and updating client's information and insurance with switch board while holding a two line conversation between client and Doctors Office, hitting quota goals, etc. State Certified Nursing Aide
Tender Care Nursing and Rehabilitation - Center, MI, US March 2010 to May 2011
Assisting the residents with daily grooming, feeding, transporting, daily charting log, using various lift machines, doing range of motion with residents, experience with colostomy and urine bags, experience with dementia patients, experience with hazardous material and items, etc. Manager in Training
Foot Action, MI
January 2006 to September 2009
I worked as an Assistant Manager in training to be a store manager where I managed a two million dollar store. Assisting and greeting customers. I opened and closed store on a daily basis. Promoting and helping manage part-time employees to excel in their training. I also did several other task which included counting out cash wrap, stocking shoes, inventory, visual merchandising, bank deposits, online ordering, interviewing future employees, preparing schedule in staff works system, processing payroll and maintaining up keep of the store, etc.
Caregiver
Marquette House - Westland, MI
January 2004 to December 2006
I provided exceptional and friendly care to the elderly residents which included bathing, grooming, transferring to and from bed. Transporting, checking blood pressure and administering medications. I helped toilet most residents, cleaning colostomy bag and urine bags, etc. Front Office Assistant
Northwestern High School
September 1999 to June 2003
Greeting parents and students, writing late passes and visitor passes and logging them into computer, stuffing envelopes, running hall errands, filing, answering phones and transferring calls, etc. Education
CERTIFICATE in Nursing Assistant
Wayne Community College - Detroit, MI
2007 to 2010
Skills
• Microsoft Office (10+ years)
• Excel (2 years)
• Power Point (2 years)
• Internet Exploer (10+ years)
• Firefox (10+ years)
• Microsoft Outlook
• Customer Service
• Front Desk
• Greet
• Officemate
• Insurance Sales
• Dementia Care
• Medical Office Experience
• Alzheimer's Care
• Senior Care
• Caregiving
• Office Administration
• Store Management Experience
• Nursing
• Home Care
• Meal Preparation
• Food Preparation
• Hospice Care
• Medication Administration
• Customer service
• Analysis skills
Certifications and Licenses
cna
February 2004 to May 2011
Registered Pharmacy Technician
Assessments
Warehouse safety — Proficient
February 2023
Using safe practices in a warehouse setting
Full results: Proficient
Customer focus & orientation — Proficient
February 2023
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate