Supply Chain Customer Service
Resume:
Pinaki patel
Lexington, KY *****
************@****.***
Work Experience
Business Owner
Snehbaby LLc-Lexington-Fayette, KY
July 2013 to August 2022
• Founded and operated a successful business for 10 years, overseeing all aspects of operations
• Developed and implemented strategic business plans to drive growth and increase profitability
• Managed a team of 6 employees, providing leadership, guidance, and support
• Oversaw budgeting and financial management, ensuring the company's financial health
• Implemented cost-saving measures that resulted in an annual saving.
• Established strong vendor relationships to negotiate favorable pricing terms and improve supply chain efficiency
Watch Specialist
Macy's-Lexington-Fayette, KY
May 2012 to July 2013
• Consistently exceeded monthly sales targets by 16% through effective product knowledge and exceptional customer service
• Built and maintained a loyal client base through personalized follow-up, resulting in repeat business and referrals
• Provided expert guidance to customers on selecting the perfect piece of fine jewelry based on their preferences, budget, and occasion
• Collaborated with vendors to ensure timely delivery of special orders and custom-made pieces for clients
• Developed creative displays and merchandising strategies to showcase new collections, attracting customer attention and driving sales
Education
Associate's degree in Hotel and catering management S.V.T - Mumbai, Maharashtra
June 1996 to April 1998
High school diploma
St. Joseph’s convent - Panchgani, Maharashtra
June 1981 to April 1994
Skills
• Financial Management
• Strategic Planning
• Logistics
• Management
• Merchandising
• Budgeting
• Profit & Loss
• Project Management
• Payroll
• Team Management
• Marketing
• Financial Analysis
• Negotiation
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