Call Centre Operator
Resume:
NIMRA JAVED
Doha, Qatar
Nationality: Pakistani
Marital status: Married
Date of birth: 30 April,1995
Contact no: 097*********
E-mail: **************@*****.***
Objective To work in an organization where I could utilize my knowledge, experience and skills up to the optimum level, in favour of the institution and contribute my share for its growth.
Career history Call operator at Nilsen call centre From Jan 2023 – Dec 2023
Key responsibilities
To manage large volumes of inbound and outbound calls efficiently
Identify customer needs, clarify information, investigate every issue, and provide solutions and/or alternatives
Achieve personal and team qualitative and quantitative goals Receptionist at Jazz Franchise Pakistan
From Dec 2021 – Oct 2022
Key responsibilities
Greeting Visitors and Clients
To manage incoming calls effectively
Sorting mail, distributing documents internally, coordinating office supplies inventory and maintaining visitor logs
Education Higher Secondary school certificate from superior college Sialkot, Pakistan
Key skills
Able to operate in a performance driven organizations.
Very good problem solving skills.
Customer oriented skills.
Willingness to learn and punctual at work
Sincere, dynamic and hard-working.
References Available upon request
Contact this candidate