Customer Service Call Center
Resume:
LORI A RAMSEY
Breezewood PA 15533
***********@*****.***
EDUCATION
Allegany College of Maryland
- 05/15/1996
Cumberland, Maryland
Associates Degree
Major: Office Technologies
Bedford/Everett AVTS
09/01/1988 - 06/10/1991
Everett, Pennsylvania
C N A certification
Major: Health & Medical Assistant
EXPERIENCE
First Choice In Home Care 07/18/2012 - 10/16/2020
Care Coordinator
Scheduling for clients and caregivers, answer telephone, computer skills, input new clients, do assessments with clients and families, work with community outreach, marketing for company, filing; working with families to understand the process of their aging loved ones, many other tasks. Bedford/Somerset MH/MR - Bedford, PA
06/17/2001 – 06/15/2011
Job Placement Coordinator
Job seeking for individuals with disabilities in Bedford County, activities of daily living, cleaning, extensive paperwork,
member of several different civic groups that work with individuals with disabilities, telephone skills, teaching skills.
Clear Care Nursing Service – Bedford, PA 06/2006 – 10/2008 Caregiver
Assisted clients with activities of daily living, cooked, laundry, cleaning, bathing, paperwork, grocery shopping, companionship. Did not give medication, but watched to make sure that client took correct medication and made sure that they had all their prescriptions filled and up-to-date. Participated in monthly trainings, including first aid and CPR.
Waste Systems International – Hopewell PA
11/08/1999 - 02/05/2001
Inside Sales/Customer Service
Sales representative, telephone calls, customer complaints, dispatching, contracts, Microsoft excel, Microsoft word, filing, credit cards, keying cash, meet with clients outside office to sell (rent) monthly dumpsters for businesses.
SKILLS AND ABILITIES
Customer Service, Telephone skills, Everett Free Library Aide, Cash Registers, Microsoft Excel, Microsoft Word, Microsoft Works, Newspaper Layout, Book proof reader, layout of books, pamphlets, newsletters, filing, typing, shorthand.
LORI A RAMSEY
170 Mobile Court Rd
Breezewood PA 15533
***********@*****.***
References
Donna Hahn
825 Shed Road # 1
Bedford PA 15522
Tiffany Rice
106 Rainsburg Mountain Road
Bedford PA 15522
Preston Miller
737 E Graceville Road
Breezewood PA 15533
Glenn Edmonds
1054 N Breezewood Road
Breezewood PA 15533
Contact this candidate