Inside Sales Account Manager

EMERSON C. SORIANO

Long Beach, NY *****

516-***-**** ● ************@*****.***

Forward thinking, detail-oriented, strategic problem-solver with extensive experience in people-oriented environments. Excellent at developing strong business relationships and maintaining customer satisfaction to ensure high revenue.

PROFESSIONAL EXPERIENCE

NY STATE SOLAR – Hicksville, NY 1/2021 - Present Inside Sales, Sales Department

• Developed meaningful relationships with prospective clients to encourage a scheduled consultation with the company’s Project managers

• Follow up on cold and warm leads to further the sales process

• Set and meet sales goals and objectives set by leadership

• Improve sales skills to increase sales success rates

• Recipient of 2 back to back year awards for most sales and qualified leads for the year 2022-2023 PURITY PRODUCTS – Plainview, NY 4/2010 - 6/2020 Account Manager, Sales Department

• Maintained over 300 satisfied customers, with an average monthly revenue of $20,000

• Regularly performed cost-benefit analyses of existing and potential customers

• Maintained positive business relationships to ensure future sales

• Diligently contacted over 50 customers daily in a call center environment to provide expertise regarding health benefits through the use of vitamins and supplementation

• Provided high-level customer care with large business accounts, efficiently ensuring needs were met on a regular basis RBC CAPITAL MARKETS CORPORATION – New York, NY 12/2006 – 9/2009 Compliance Analyst

• Reviewed and monitored electronic communications within NYC branch of large financial corporation • Worked proactively to ensure adherence to federal banking and securities regulations

• Performed regular supervision of trading and other activities of financial advisors

• Identified potential surveillance issues and helped to improve and streamline supervision procedures • Provided training as needed to new hires and temps within department LEHMAN BROTHERS – Florham Park, NJ 7/2005 – 7/2006 Loan Analyst

• Analyzed customers’ credit data and financial statements to grant loans in accordance with risk management • Participated in monthly meetings with brokers and underwriters to discuss loan approvals and weekly goals • Acted as principle liaison between customers and mortgage brokers

• Performed administrative work as needed

EDUCATION

B.S. FINANCE

Fairleigh Dickinson University, Teaneck, NJ

Languages: English (fluent), Tagalog (fluent), Spanish (basic comprehension)

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