Data Entry Customer Support

Christopher Alexander

(E) ***************@*****.*** (P) 702-***-****

Performance driven, self-direct and well versed in customer support service, data entry and problem solving. I'm a hard worker and able to adapt to any environment. My strong attention to detail and time management skills help me stay on top of projects to meet any deadline.

Work Experience

AUDIO and VIDEO TECHNICIAN

Total Show Technology

November 2023 to Present

Build video walls add content to wall and remove wall after shows

IT SUPPORT TECHNICAN

JCM GLOBAL

October 2017 to March 2023

Repairing Bill Acceptors using Gen 5 printers to print promotion tickets configured server using promonet 2.0 incorporating the latest digital display technology for single screen to large scale video wall solutions.

SENIOR SUPPORT ANALYST

EFFORTLESS OFFICE

March 2016 to September 2017

Vsphere Web Client, Powershell, Vmware Design, Installation and Administration, Document & evaluate existing processes with a view to improving efficiency. Skills to deal with difficult and demanding clients. Providing support for sixty

Companies and over 5000 end user. Active Directory, Microsoft Management Console, Control and

Monitoring Vmware desktops remotely including printer, servers, scanners, emails, as well as shoretel

Phone systems.

ITMIS TECHNICIAN

COMPUCOM SYSTEMS, INC - Dallas, TX

June 2014 to February 2015

Configure and install VoIP Phones, Install Cisco 3750 48 port PoE switch into Server Cabinet, Install and

Mount all VoIP phones, Update software, Tone Cat 3 and Cat 5 Panel lines Install Amplifier, Install Music on Hold, Install Paging System, and Install Drive Thru Intercom for Walgreen's stores

MIS NETWORK ADMINISTRATOR

JERRY'S NUGGET CASINO - Las Vegas, NV

November 2013 to January 2014

Responsibilities to configure install and administer network infrastructure and telecommunications

Systems that support staff of 100 personnel. Fulfilled administrative responsibilities including the

Addition changes to user desktop, emails, and accounts including active directory, sql server 2008

Virtual servers using VMware workstations, Microsoft exchange mail server and groupware applications,

System center configuration manager which is also used in active directory.

Education

A.A.S. in Computer Network Systems / B.S. Project Management Administration ITT TECHNICAL INSTITUTE Las Vegas, NV September 2011 to September 2013 October 2013 to December 2015

Additional Information

* Microsoft Office, Windows 7 Pro/8 /8.1/ 10 Microsoft Server 200*-****-**** r2

* Verbal and written communication skills, Project Quality Management

* Clerical filing, document prep, scanning, uploading, printing SQL server

* Organization and Multi-tasking abilities, Linux, VoIP, Risk Management

* WAN, LAN, TCP/IP, WINS, DNS, DHCP, POP3, SMTP, FTP, VPN, IGRP, TFTP

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