Jean Bertrand
Kansas City, MO *****
**********@*****.***
Dedicated District Manager with extensive experience directing operations, sales and staffing for numerous locations throughout area. Excellent record of success driving improvements and elevating public profile for brand resulting in increased revenue. Team leader with success guiding, coaching and motivating employees.
Work Experience
Regional Manager, Sogesol
Sogesol S.A-Sud
December 2021 to December 2023
• Participated in job fairs throughout the year to recruit qualified candidates for open positions in the region.
• Conducted regular meetings with district managers to discuss sales performance and provide guidance on improvement tactics.
• Developed annual budgets for each district within the region.
• Established goals, objectives, policies, procedures, and standards of performance for all personnel in the region.
• Analyzed regional financial data to identify areas of growth opportunities.
• Evaluated individual and team business performance and identified opportunities for improvement. Branch Manager
SOGESOL-Cayes-Sud
November 2011 to December 2021
• Coordinated promotional campaigns for new products or services in order to boost sales revenue.
• Facilitated weekly meetings with staff members to discuss progress on current initiatives.
• Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
• Monitored financial performance of the branch on a monthly basis. Credit Officer
Sogesol-Cayes,Sud
March 2005 to November 2011
• Ensured that all relevant documents were collected before making a decision about granting a line of credit.
• Analyzed customer accounts, payment trends, and credit ratings to assess risk of default.
• Negotiated payment plans with delinquent customers in order to minimize losses due to non-payment.
• Met with credit applicants to acquire personal and financial information used to process credit report.
• Reviewed credit applications and financial statements to determine customer creditworthiness.
• Monitored customer account activity to identify any potential risks or issues. Education
BBA in Accounting
INAGHEI (state university of Haiti) - Port-au-Prince September 1999 to July 2003
Associate of Science in Accounting
Port-Au-Prince - Haiti
November 1997 to July 1999
Skills
• Mentoring
• Meeting Facilitation
• Budgeting
• Financial Report Writing
• Employee Orientation
• Team Management
• Interviewing
• Project Management
• Conflict Management