Adrian Lopez
510-***-**** • *******.**@*****.***
Skills
Bilingual (Spanish) . Microsoft Suites .
Data Analysis . Training/Coaching .
CRM (Salesforce/Odoo) Team Management .
Work Inside Sales Account Executive, Clear Channel Outdoor March 2023 – March 2024
Performed market research and analysis to identify trends for new business development
Oversaw complete project lifecycles to optimize campaign efficiency within budgetary constraints
Conducted sales forecasting and pipeline management to discover areas for growth Independent Food Delivery Contractor May 2022 – March 2023
Adapted to unpredictable conditions to overcome challenges while maintaining delivery efficiency
Utilized digital platforms to navigate routes, track orders, and communicate with customers
Addressed customer concerns and resolved issues promptly Sales Representative, Bay Alarm Medical April 2021 – May 2022
Proposed strategically tailored solutions; enhancing customer satisfaction and retention
Increased monthly recurring revenue by acquiring referrals and upselling orders
Implemented Sandler Training sales techniques to maintain a 55% close rate on new leads Dispatcher, Amazon DSP April 2020 – June 2021
Optimized delivery times by allocating daily routes based on drivers' strengths and experience
Facilitated communication and coordination between drivers ensuring timely task execution
Upheld operational standards by conducting vehicle safety inspections Manager, MUJI U.S.A April 2019 – March 2020
Guided, trained, and evaluated a team of 20 employees for maximum productivity
Boosted foot traffic and revenue through strategic planning and execution of marketing campaigns
Sourced inventory from local and national locations to meet diverse customer demands Ambassador, Amazon Logistics December 2016 – January 2020
Directed loading dock operations to process 80,000 packages per shift, meeting strict deadlines
Minimized processing times by staging parcels based on volume and delivery routes
Resolved warehouse routing failures by leveraging internal software tools L4 Associate, In-N-Out Burger July 2015 – November 2016
Delivered exceptional customer service by catering to diverse dietary needs and allergies
Mentored new employees in prioritizing tasks within a fast-paced and high-pressure environment
Upheld health and sanitation standards through meticulous chemical cleaning procedures Education Berkeley City College January 2016 – December 2017
Completed coursework towards a bachelor’s in psychology